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530% Scroll Automatic Purchase

Discussion in 'News & Announcements' started by CM Servantes, Jun 10, 2020.

  1. CM Servantes

    Community Manager

    Joined:
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    Greetings adventurers,

    With the conclusion of Heidel Ball: At Home on May 30th, we reset the number of purchases available for “Combat & Skill EXP 530% Scroll (60 min)”. However, we understand that many of you did not have a chance to purchase your remaining scrolls prior to the reset, and some of you are also encountering issues with the reset not being applied to your account.

    To resolve these problems, we are extending our offer by providing another method of getting your remaining scrolls. Please read below for more information.


    Submission Period

    June 10th–June 24th (before maintenance)


    How to submit your request

    You can request an automatic purchase of your remaining Combat & Skill EXP 530% Scrolls by going to your Account page when you play via the web client, toggling the regions you wish the purchase to be made in, and pressing the “Save” button.

    If you play via Steam, please go via the ESC menu in-game, select the Community tab and click "Redeem" to see your account page.


    Distribution information and date
    • You will receive the remaining amount of Combat & Skill EXP 530% Scrolls you have available (106* - Purchased Amount = Remaining Amount).
    • For each scroll you receive, 1 Loyalty will be deducted from your account balance.
    • Your remaining purchase count for Combat & Skill EXP 530% Scrolls in the Loyalty shop will be set to 0.
    • Your scrolls will be distributed on June 24th during maintenance via in-game mail (B).

    *106 scrolls is the maximum amount you could have purchased throughout the service period.


    Notices
    • This offer is not applicable for users that have created their Family Name after the purchase reset of May 30th.
    • If you do not have the necessary amount of Loyalty available in your balance, you will not receive any scroll and your request will be skipped.
     
    MoonDance17, Galatia, Andaro and 4 others like this.
  2. Lillesofie

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  3. Noyen

    Joined:
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    This is nice
     
  4. Tacarmato

    Joined:
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    But wait, the total number of 530 scrolls (106) is from only the Heidel Ball: At Home event on May 30th, or it includes the previous ones that they gave with an event?
     

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