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Staff Response A month, did I do it correctly or wut?

Discussion in 'Community Support' started by Reasinglow, Oct 17, 2020.

  1. Reasinglow

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    So wut is this? A game issue related stuff that is already a month with no reply, even the indicator is a false **** as there was no reply whatsoever in the last 9 days.

    Here's a screenie, pls judge.[​IMG]
     
  2. AtomicPotato

    AtomicPotato DarkKnight 63 EU

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    You fckd up and want them to give you weapon exchange coupon, as i understand, they have to contact PA for this, and most likely PA already said NO to this kind of situations.
     
  3. Reasinglow

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    Nah it's the other way around, I have an exchange token, it's just that the weapon is not exchangeable... aka, I can't use it on the weapon.
     
  4. Myntiix

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    why the fock would you want to use an weapon exchange coupon on tuvala?
     
  5. Andaro

    Ambassador

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    Talk to the RyanGM via KGDiscord in the morning. They may not be able to service the ticket directly, but they should be able to tell you why the hold up.

    In the future, do be sure to think carefully what reward you choose when exchanging event items.

    -Best Regards
     
  6. Dryed

    Dryed Warrior 63 NA

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    Imagine wasting Weapon Exchange coupons on Tuvala LUL....
     
  7. Minarya

    Minarya DarkKnight 63 EU
    Ambassador

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    It has been said before that weapon exchange coupons cannot be used on tuvala items. You can only use them after a boss exchange (aka turning in your PEN Tuv mainhand for a tet kzarka), but you cannot exchange tuvala weapons
     
    GM Sayla likes this.
  8. GM Sayla

    Game Master

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    Hello! As explained by @Minarya it is not possible to use the weapon exchange coupons on Tuvala gear.
     

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