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Account Restrictions due to Central Market Abuse

Discussion in 'Community Support' started by onun, Aug 21, 2019.

  1. onun

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    Now that the issue is half band-aid patched, is there going to be any action taken against abusers of the central market to transfer assets between accounts since that violates the Terms of Service and/or Operational Policy?

    It has been done in all Pearl Abyss regions where players have been caught and given according account restrictions from permanent or 30-day suspension plus silver deduction equal to up to 3 times the value of the total amount obtained. And they are still not done applying suspensions and will keep at it as long as people keep abusing it.

    Examples (sea) 2019.08.16, (sea) 2019.08.19, (sea) 2019.03.12, (sea) 2019.03.19, (ru) 2019-08-16
    and so on.

    Why is Kakao Games not applying the same or even harsher penalties?

    When will Pearl Abyss change the rest of the central market since this issue is still at large even with +13 +14 +15 items being grouped together? Exploiters are still transferring from a billion in a day up to 10 billions depending on how much time they just spend on it.

    I believe it would be in everyone's interest since this is seriously hurting the game's economy because of the amount of illegal silver that exists in the game. At least, if you are not going to take action, we deserve the right to have an official answer with reasoning to explain why not since clearly is to everyone's interest and it's being done everywhere else but here.

    Someone move this to off-topic or somewhere else, my forum account is new I cannot post elsewhere. Thank you.
     
    #1 onun, Aug 21, 2019
    Last edited: Aug 21, 2019
    VasilisD, Mana_Mafia and Lillekolibri like this.
  2. Khruk

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    Banned accounts don't buy pearls. Pearls > Anything else.
     
    onun likes this.
  3. onun

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    No comments from Kakao Games yet.
    Not surprising.
     
    WhySoSeeryus likes this.
  4. WhySoSeeryus

    WhySoSeeryus Wizard 62 EU

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    why is this in offtopic? it should be moved to announcements by moderators.
     
  5. onun

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    Because it's a discussion topic. It was moved here from newcomers (where I originally posted the thread, since new accounts can't post here) to off-topic by my request since there is no other place for it.
    But I understand what you mean, it's not getting enough coverage in this part of the boards...
    It's now moved to Community Support, perfect :)

    The other post I made with a screenshot of over 20 accounts in one spot abusing this glitch was removed because it features family names most likely. Here's a blurred picture.

    They all had names like ASUOHDKJH (random gibberish) and all in the same guild.
    [​IMG]
    This was taken right after maintenance, after they applied the hotfix and grouped +13 +14 +15 items together.
    They are most certainly collecting silver from SMH farming into all the accounts through payouts and then using the central market exploitation to transfer off the billions of silver.
     
    #5 onun, Aug 23, 2019
    Last edited: Aug 23, 2019
  6. Phoenixxx75

    Phoenixxx75 Lahn 60 NA

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    It is very funny that they are all maewhas not much originality in name or class. Perhaps they have found a way to clone.
     
  7. onun

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    Still no action taken, every day more and more abuse happens.
    This is only in EU/NA (KakaoGames regions) because all other regions punished exploiters several times.
     
  8. Amirite

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    Without any of you notice it, they are all GM's and Dev's XO
     
  9. GamePois0n

    GamePois0n PootyPoot Ranger 61 NA

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    any evidence?

    the SEA was 8/16, 2 of the same players already have 30 days restricted but on 8/19 they got 2nd offense, how do you transfer silver when you can't even access the game?

    just a load of bs that doesn't even make any sense
     
    #9 GamePois0n, Aug 28, 2019
    Last edited: Aug 28, 2019
  10. onun

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    Why can't you access the game? There was no bans on EU/NA for this. Evidence is on original post.

    SEA does list the family names on every time they update the situation, so it shows both the already banned users and the new ones.

    EU/NA does this as well, accounts caught in 3rd party software investigations are banned multiple times, because they are caught in multiple detection / logs, and they re-ban the account. This is why some people think that the numbers in ban waves are bloated, they are not. Some ban waves are just consisted of players caught in multiple scenarios/reports, that pearl abyss created, to eliminate false positive bans. It is true that they do not check if an account was previously banned when applying a ban wave, since it's all automated.
     
    #10 onun, Aug 29, 2019
    Last edited: Sep 4, 2019
  11. onun

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    Still no response in regards to this matter, it should be number one priority since it's destroying the in-game economy as we speak.
    No action taken from KakaoGames, despite all other regions run by PearlAbyss themselves running on the same patch as us, have went ahead and applied several suspensions for these exploiters.
     
  12. Andaro

    Andaro Archive
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    I am quite sure that there have probably been many sanctions issued however according to policies, as players we are not entitled to know what sanctions were applied, or any information regarding sanctions.

    The staff, and developers, do monitor the Central Market for potential issues, and make adjustments where necessary as they deem appropriate.

    in either case if you do find something that looks suspicious on the central marketplace please use the support ticket to submit that information so that it may be investigated.
     
    #12 Andaro, Sep 2, 2019
    Last edited: Sep 2, 2019
  13. onun

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    This is the case in Pearl Abyss published regions, not in EU/NA.
    As you can read in my post, bans have been issued for this as they directly break the terms of services. In EU/NA there have only been banwaves for 3rd party software and fish botters.
    This is something that is passing by and Kakao Games is not taking any action.
    Developers do monitor the market and address the issues with it, in their self published regions. Clearly, there has been massive exploit happening since they even grouped +13+14+15 items together to prevent these same exploits and silver transferring. I will not post publicly the method because more and more will just start doing it, as of now, there has been 0 punishment and silver selling for real currency / transferring goes by unnoticed in EU/NA.
    This is clearly why people fish bot and use 3rd party software, etc. They do so in the trial accounts that have been banned last week, mass abused the fishing event for insane profits and passed all that silver to their main accounts / potential silver buyer accounts.
    Banning the trials or 3rd party software users does nothing, since their accounts go free. This is not the case in other regions that are not EU/NA since they do track down the abusers and ban their main accounts as well as all real money silver buyers that used these method to pass the silver to the accounts.

    It's funny because the same players who complain daily about hackers in the game are the ones buying silver on a daily basis from 3rd party sources. Hypocrisy.
     
  14. onun

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    Still nothing done in Kakao Games regions EU/NA. All other regions suspended and punished exploiters of the central market mechanics to transfer silver for real life assets and what not.

    When is some official word coming out for us?
     
  15. Andaro

    Andaro Archive
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    Kakao does occasionally give us a statement along the lines of "we banned this many accounts for X-reason", but specific listings and offenses as other regions do, is not permitted. Additionally bans in EUNA come in waves so that the offenses can be verified thoroughly, and permanently.
     
  16. onun

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    There were no bans in EU/NA for these kind of punishments. There are no statements confirming such, and all bans were in the lines of 3rd party software.
    Kakao did ban players for exploiting certain game features before, and all those had statements for them. Do not try to disguise recent ban waves as a solution to this same problem.
    Yes, other regions do give out a list of names, but this is not what I am asking about. It's necessary that Kakao Games takes action against these exploiters since they are ruining in-game economy as we speak.
     
  17. Megta

    Megta Archer EU

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    There are also no statements confirming your statement.
    You see 20 accounts at the central market but at the same time they bann like 200 accounts.
     
  18. onun

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    You can clearly read the OP where I linked several cases where they banned for this scenarios before patching the main method being used.
    Now, people are still doing it in EU/NA, since it goes unpunished.
    The past banwaves are for 3rd party software, not market exploitation... I don't see why you are defending the exploiters too?
     
  19. onun

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    Hoping someone from the team can reply here and give some clarity to us all confirming if they are looking into this or if it's just being put under the rug for us in EU/NA since it's breaking the economy.
     
  20. onun

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    Can some GM/CM clarify this issue, if not, report it to the developers so they can investigate and deliver a ban list to you?
    They know how to do it, they have done it in all other regions as proved in OP.
     

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