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Staff Response After update patch game random crash .

Discussion in 'Technical Support' started by Ayaze, Jul 7, 2018.

  1. Ayaze

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    I'm playing in win10 64 pro not problem in last week but after update game in this week bdo crash random
    please help and fix

    wtf.jpg
     
  2. Andaro

    Andaro Archive
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    Try the following:

    + use the settings archive to upload save your client settings to you account
    + close bdo
    + manually delete all 3 bdo temp folders. One is located under My Documents, One is located in the BDO install folder, and the other is located in the AppData folder that is hidden inside c:\users\yourwindowsprofile\local\appdata

    + start the launcher as admin, login, click the settings button and click repair

    After the repair process has completed, launch BDO and observe

    Hope go.hear back on how this goes
     
  3. GM Haliaeetus

    Game Master

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    I've moved this thread over to our technical support section.
     
  4. GM Kaioken

    Game Master

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    Hi there.

    Can you let us know if you have any overlay programs running such as Nvidia Experience, Fraps, etc?
     
  5. Ayaze

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    Oh thx i will try it

    it MSI Afterbuner riva tuner
     
  6. GM Kaioken

    Game Master

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    Can you try disabling all overlay programs and any overclocking, please?
     
  7. Yuugo

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    Same problem for me, game crash randomly after last patch. All overlay program disabled since last launch of the game. Nothing else running except the game.

    Windows 10 pro on both PC, same problem.

    I'll keep you informed.
     
  8. GM Kaioken

    Game Master

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    Can you try reinstalling your display drivers and let me know if that helps?
     
  9. Yuugo

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    Hi, problem solved with last display driver update. Thx
     
    GM Kaioken likes this.
  10. GM Kaioken

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    That's excellent news! :)
     

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