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Staff Response App Crashes after login

Discussion in 'Technical Support' started by Bacon Mage, Jul 31, 2018.

  1. Bacon Mage

    Joined:
    Mar 4, 2016
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    To be more precise it crashes after XIGNCODE3 runs, a black screen pops up, then disappears, no error report from windows until I check the event viewer. I have been at this for days, going through forums, trying to figure out the issue, but nothing works. BDO App Crash.png
     
  2. GM Kaioken

    Game Master

    Joined:
    Oct 19, 2017
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    Hi there.

    Can you send us in your event logs attached to a ticket, alongside some Crash Dumps and your xigncode log, please?
     
  3. Ayane69

    Joined:
    Jul 4, 2017
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    OK WTSF is XIg's issue ?? I've uninstalled anti-virus, anti-malware scanner even ran the bloody system in Debug mode in msconfig.
    I've looked thru the event logs and nadda, zilch
     

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