I'm posting this here because BDO support team didn't help me with this issue when i submitted a ticket. they tried. Okay so the problem, once i click on the "play" button from the game launcher. Xingcode anti cheat system starts up and minimizes after loading, then the game window opens up. but the window is full black screen and goes not responding after few seconds and just get stuck there and after few seconds it closes on it's own without any errors or crash reports or anything popping up. Steps i have tried so far to fix it (but didn't work...sadly), Re-downloaded the game like 3 to 4 times. Used the launcher repair tool couple of times. Used different internet connections. (different IPS) I also looked at similar problems online and took the steps they suggested for this kinda of issues but was not successful. Driver and Windows are updated up to date. So if someone have any idea what i can do for this please let me know.