1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Solved Cannot get past the start screen on PS4

Discussion in 'Technical Support' started by Velociraccoon, Sep 29, 2020.

  1. Velociraccoon

    Joined:
    Sep 29, 2020
    Messages:
    1
    Likes Received:
    0
    My Playstation Plus subscription is paid for and active for the next two months.
    However, when I tried to start Black Desert Online on PS4 this afternoon, I keep getting redirected to the PS+ subscription options in the Playstation Store.
    It's the screen that says "Black Desert Press X" and it acts like its connecting for a second and then transfers me to the PS Store. I've tried restarting my PS4, I've tried unplugging my router for a while, all other online games work just fine so I don't think it's a system error. Any ideas about what to try?

    Thanks
     
  2. Kiri_Dar

    Joined:
    Apr 18, 2016
    Messages:
    107
    Likes Received:
    89
    MoonDance17 likes this.
  3. GM Hitsuzen

    Game Master

    Joined:
    Sep 28, 2020
    Messages:
    47
    Likes Received:
    8
    Hey there @Velociraccoon :)

    I can see that you already received the link to the respective console Support website and I hope that you no longer get redirected to the subscription screen!
     

Share This Page