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Staff Response Cant login.

Discussion in 'Community Support' started by Veelan, Sep 5, 2019.

  1. Veelan

    Joined:
    Sep 5, 2019
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    My account has been locked due to security reasons pending verification.
    It says to contact customer support.
    The account is over 3 years old.
     
  2. Megta

    Megta Archer EU

    Joined:
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  3. GM Caramel

    Game Master

    Joined:
    Aug 30, 2016
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    Hi @Veelan

    As @Megta (thanks Megta) stated, we kindly ask that you submit a ticket (if you have not already). Once you do this, our GMs will send you our standard reply with the necessary actions to make before we can continue the process of unlocking the account.

    :)

    Kind regards,
     

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