1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Under Investigation Client will be terminated due to lack of memory

Discussion in 'Technical Support' started by PM Horizon, Apr 17, 2018.

  1. Hunterspike

    Joined:
    Feb 21, 2016
    Messages:
    52
    Likes Received:
    11
    Operating System: Windows 10 Home 64-bit
    CPU: Intel(R) Core(TM) i7-5930K CPU @ 3.50GHz
    GPU: NVIDIA GeForce 1080TI
    RAM: 64gb Patriot DDR4-2132
    HDD/SSD?: Samsung SSD 850 EVO 1TB
    In-game location where this error has started occurring: I was literally at main rotation of Nagas

    Happened all last week...just patched right now with some fix they popped in... happening again....
     
  2. Hunterspike

    Joined:
    Feb 21, 2016
    Messages:
    52
    Likes Received:
    11
    this ******* is getting old...
     
  3. Shogei

    Joined:
    Feb 20, 2016
    Messages:
    2
    Likes Received:
    8
    Operating System: Windows 10 Pro v1709 OS build 16299.371
    CPU: Intel Core i7-2600 @ 3.40 GHz
    GPU:NVIDIA GeForce GTX 1070
    RAM:16GB
    HDD/SSD?:SSD Samsung 840 serues
    In-game location where this error has started occurring: Logging on, as soon as I choose a server.

    Watched task manager and the memory consumption went over 11GB before dropping and giving the memory message. GPU stayed at 0


    P.S. Removed Cache folder and now game works as normal, at least for now. Still have Cache archived if you want it.
     
    #83 Shogei, Apr 20, 2018
    Last edited: Apr 20, 2018
  4. Shyndai

    Joined:
    Apr 17, 2018
    Messages:
    5
    Likes Received:
    3
    Is there any Fix or this? I was ok for 1 day and now its starting again with the lack of memory error and kicking me out of game?
     
  5. Exfinite

    Joined:
    Mar 23, 2016
    Messages:
    1
    Likes Received:
    0
    Operating System: Windows 10
    CPU: Intel Core 2 Quad CPU Q9650
    GPU: NVidia GeForce GTX 960
    RAM: 8GB
    HDD/SSD?: SSD
    In-game location where this error has started occurring: Calpheon Storage manager

    Have been getting "Bad module" error, especially in the vicinity of the Mystical Lake

    Tried repairing the files from the launcher, did not fix the memory error (it errors out as soon as I try to select a server)

    Clearing the cache folders allowed me to log in again:

    https://blackdesert.zendesk.com/hc/en-us/articles/360000279869--Procedure-How-to-clear-your-cache

    Hopefully, it will allow me to *stay* logged in, too.
     
    #85 Exfinite, Apr 20, 2018
    Last edited: Apr 20, 2018
  6. Afu

    Afu

    Joined:
    Oct 19, 2017
    Messages:
    24
    Likes Received:
    0
    Operating System:W10
    CPU:i7 6700k
    GPU: GTX 1080
    RAM:16g
    HDD/SSD?:SSD
    In-game location where this error has started occurring:Grana
     
  7. Miximili

    Joined:
    Apr 20, 2018
    Messages:
    1
    Likes Received:
    0
    Operating System: WIN10
    CPU:Intel Corei7-7700 3.6Ghz
    GPU:RX580 8gb
    RAM:16Gb
    HDD/SSD?:system-SSD game on HDD
    In-game location where this error has started occurring:
    Event fishing spot. 4gb ram at game start, after select server goes to max Ram.
    Delete Cache in game folder fixed issue for now. all cache data safe , if need.
     
    #87 Miximili, Apr 20, 2018
    Last edited: Apr 20, 2018
  8. Fenrui

    Joined:
    Apr 26, 2016
    Messages:
    30
    Likes Received:
    13
    Operating System: Windows 10 home 64bit
    CPU: i5 7600k (usually OC but disabled, details below)
    GPU: nVidia gtx 1070 (MSI gaming 8g)
    RAM:16GB
    HDD/SSD?: SSD, on it's own drive separate from other running programs
    In-game location where this error has started occurring: This time - Koi fishing

    The first time this happened (with the most recent patch) I deleted the cache in the install location, which evidently fixed the problem only temporarily. Not 5 minutes ago the problem recurred (which thist post is for, though this is my first post on this thread). Clearing cache again to hopefully temp fix it.

    On a side note, this patch is causing the gpu drivers to crash yet I can run a higher load on other games just fine... just saying :/
     
  9. Noisy

    Noisy Musa 62 NA

    Joined:
    Jul 5, 2017
    Messages:
    87
    Likes Received:
    54
    Operating System:Windows 10 Pro
    CPU:i7 7700k
    GPU:Asus gtx 1070
    RAM:16gb
    HDD/SSD?:SSD
    In-game location where this error has started occurring:Was fishing at the koi event went for shower and came back to a crashed game, now can't even get past the server select page. 2 nights in a row crashing while trying to fish at pond. Also before the crash i took my rod off and it disappeared had to switch to another character and back again for it to show in inventory
     
  10. Rayvenous

    Joined:
    Jun 15, 2016
    Messages:
    1
    Likes Received:
    0
    Operating System:Windows 10 Pro 64-bit
    CPU: i7-4790K
    GPU: Radeon Fury-X x2
    RAM: 16GB
    HDD/SSD?: SSD
    In-game location where this error has started occurring:
    On Server selection... so unable to login since wednesday =(
     
  11. gex

    gex

    Joined:
    Feb 10, 2016
    Messages:
    107
    Likes Received:
    26
    Operating System:Windows 10 Pro 64-bit
    CPU: i7-4770K
    GPU: GeForce GTX 1080 Ti
    RAM: 16GB
    HDD/SSD?: SSD
    In-game location where this error has started occurring:
    On Server selection... so unable to login since wednesday =(
     
  12. Jena

    Joined:
    Apr 14, 2017
    Messages:
    405
    Likes Received:
    302
    Don't you have enough info by now? Pls fix this issue. Loosing alot not being able to play.
     
  13. whitejoker9

    Joined:
    Jul 5, 2017
    Messages:
    1
    Likes Received:
    0
    Operating System:Windows 10 home 64-bit
    CPU: i7-3770K
    GPU: GeForce GTX 1080 Ti
    RAM: 16GB
    HDD/SSD?: SSD
    In-game location where this error has started occurring:
    On Server selection
     
  14. Lasaroth

    Lasaroth Tamer EU

    Joined:
    Jun 8, 2016
    Messages:
    25
    Likes Received:
    13
    Urgent maintenance solved nothing. Ah fk it. Deleting my cache, hoping it'll solve it. Really don't wanna delete it due to all the customized settings I've applied but DAYUM MY KOI RICHES


    edit. Well that fixed it. Still missed out on half a week of kois though. Rip.
    compensation when?
     
    #94 Lasaroth, Apr 20, 2018
    Last edited: Apr 20, 2018
    Jena likes this.
  15. asardkim

    Joined:
    Apr 20, 2018
    Messages:
    1
    Likes Received:
    0
    My client terminated all of sudden and keep showing that error message

    Operating System: Windows 10
    CPU: i7-4700HQ
    GPU:GTX 860
    RAM: 8GB
    HDD/SSD?: SSD 240GB
    In-game location where this error has started occurring: I was doing Processing in Calpteon City
     
  16. PandoraRose

    Joined:
    Sep 12, 2016
    Messages:
    828
    Likes Received:
    1,087
    Operating System: Windows 10
    CPU: AMD FX 8350
    GPU: GTX 960
    RAM: 16 GB
    HDD/SSD?: SSD
    In-game location where this error has started occurring: Ellie's Pond

    Aware of being able to delete the cache, however posting this here in case it's needed otherwise.
     
  17. Jena

    Joined:
    Apr 14, 2017
    Messages:
    405
    Likes Received:
    302

    Cleared User Cache in documents, and inside programs86 Black Desert Cache. Had to repair launcher, but seems to be a fix for now. My cache in the actual Black Desert Cache in programs86 was full even tho I have 80% of my actual space left plus lost of memory left. I don't understand, but its working atm.
     
  18. DenShard

    Joined:
    Aug 30, 2017
    Messages:
    1
    Likes Received:
    0
    Operating System: Windows 10 home
    CPU: Intel I5 4460 3.2 GHz
    GPU: GTX 970
    RAM: 16 GB
    HDD/SSD?: SSD
    In-game location where this error has started occurring: Ellie's Pond
     
  19. Jena

    Joined:
    Apr 14, 2017
    Messages:
    405
    Likes Received:
    302
    Well I don't know what is going on. I am still connected but went into programs86 Black Desert Game Cache and it still says 100% full. Not sure what its all about.
     
  20. Kurotori

    Kurotori YouYou69 Tamer 61 EU

    Joined:
    Feb 25, 2016
    Messages:
    52
    Likes Received:
    47
    Operating System:Windows 10
    CPU:Intel i7-6700 3.40Ghz
    GPU:GTX 1070
    RAM:16 Go
    HDD/SSD?:SSD 250 Go
    In-game location where this error has started occurring: Rhutum Outstation
     

Share This Page