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Community Feedback Reports - Devs Replies

Discussion in 'General Gameplay' started by CM Yukimura, Mar 9, 2018.

  1. CM Yukimura

    Community Coordinator

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    Greetings adventurers!

    As you already know your feedback/suggestions/ideas are gathered every week from the forums and sent to the developers.
    We got helped by many users on collecting constructive feedback and questions, and today we are really happy to share some of the replies we received from Pearl Abyss about our last week report with you.

    Have a nice reading!

    1. Marketplace notification sound:
    "
    Players had a 'scroll opening' sound in the old HUD when something got registered in the marketplace they had on the notification. Now there is no sound anymore. Users would really like to have it back at least as an option."

    • PA: "We agree that this would help our users better. We will have a more internal-level discussion on this."

    2. Chat visible/active in the marketplace:
    " Is it possible to make the chat available in more windows where the chat is disabled? Like when talking with an NPC (amity game), black spirit, marketplace, and storage too."

    • PA: "This needs more discussion to implement. However, we agree that this is needed for the users."

    3. More events rewarding loyal players.

    "Players recognized to have fewer events dedicated to the veterans, and good ones for new players. It would be very nice to persuade also new players to become loyal, by having events also dedicated to veteran players."

    • Pearl Abyss is very interested to hear what kind of "veteran" events you would like to see in the future. Please feel free to share here your ideas.

    4. Crafting note (F2) search function:
    "To search for an item on F2 menu, it's necessary to type exactly as the item is written, if a user uses capitals (or not) the item will not be found. It would be much easier to have no distinction between capital letters and actually show a list of similar items when typing a few letters, like suggested words."

    • PA: "We are aware of this issue. We will soon correct it."

    5. Notification images:
    "Images on the notifications on top of the screen are gone after the last patch notes. Players don't find it useful and actually consider it distracting only at the moment. Users would like to have symbols back and catch up on what happened instantly, as it was before."

    • PA: "We can add the icon of the item to help the adventurers to see the notifications better. We will see what we can do."

    6. Manual Walk Function:

    "It's still not possible to walk manually, but users are forced to autopath-walk to see the character walking. It would be better if users could walk by holding/pressing a single button."

    • PA: "This will be fixed and implemented to the game soon."

    7. Horse breeding-rate:
    "In a previous patch note, it was mentioned that "The possibility of obtaining a higher Tier Horse after breeding has been increased." Can you elaborate on this so that the community can understand exactly what has changed? For instance, how much did it increase by? And at what tier does this activate?"

    • PA: We are sorry, but we cannot disclose the horse breeding details in numerical values.

    8. Did the Enhancement-Chance change in the last months?
    "Many players from the community feel that ever since the artisan's memory changed (3 repair -> 4 repair), it has become harder to enhance. Many players seem to be failing more even when enhancing with higher failstacks compared to prior to this change in the artisan's memory. There are many complaints since then that +13 -> +15 and PRI -> DUO is much harder now. Was there any change to the enhancements to make it more difficult?

    • PA: There weren't any changes to the enhancement success rate. If you can share with us research/investigative materials/data we can take further look into the situation.

    9. Character Balance:
    "According to the reports we gathered so far, the Community feels that more balance it's still required in the game, especially on classes balance. Is there anything that you can share with us and so then with the community regarding game balance?

    • PA: We are continuously balancing the game at multiple angles through player feedback and we wish to keep receiving and collecting user feedback.

    10. Global PVP Siege:
    "How do you plan to approach this Global PVP siege? As you are aware that there is a ton of complaints already just in the NA and EU servers alone. How will this work for Global sieges?"

    • PA: Global siege is our hopeful dream, but in reality, this is something we cannot discuss in depth right away at this moment. Global PvP is something that we should be getting near commenting if we try harder, but it needs much more development. It would be best to accept it as our future hope.

    We are aware that you are eager to read more responses to your previous and new feedback, and we hope you consider this as a step in improving the communication that has been promised recently.

    Thank you for your precious collaboration, looking forward to sharing more in the future!

    Have a wonderful weekend and enjoy Black Desert Online!

    BDO team.
     
    #1 CM Yukimura, Mar 9, 2018
    Last edited: Mar 9, 2018
    RainbowRat, OPC, AncientRock and 43 others like this.
  2. WhySoSeeryus

    WhySoSeeryus Wizard 62 EU

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    please dont forget about longer cooldown (3-7 days)for rejoining guilds. more people will be able to have fun in nodewars this way. thank you!
     
  3. Cruornex

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    The heck is this? Sounds like any time a politician is asked anything and they just reply with a nothing answer. Every PA response could be replaced with "meh" and it would read the same.

    This is a long overdue step in the right direction from Kakao, but my word PA didn't even give them scraps to go off here.
     
    #3 Cruornex, Mar 9, 2018
    Last edited: Mar 9, 2018
  4. Silowyi

    Silowyi Wizard NA

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    PvP balance my ass. Every time they make a new toon is even stronger then the last making people re-roll. I don't see any effort being done in character balance.
     
  5. Smileybones

    Smileybones Ranger 61 NA

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    Regarding the new marketplace notifications, what would be usefull is to bring back the dismiss button, because now if you want to dismiss a notification you have to click it, then click on the thingie, then wait for the notification to goes away, then eventually click again the thinigie to make next notification sticky.

    This quite quite annoying when you have a lot of items on notification and they pop up often.
     
  6. REdaccs

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    RIP DK as no one gonna send any feedback from a class no one play anymore.
    Its called cash class, only purpose of its class force as much ppl to play it as possible until next one arrive.
     
    NannaOgg likes this.
  7. Blitzball

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    • PA: There weren't any changes to the enhancement success rate. If you can share with us research/investigative materials/data we can take further look into the situation.

    LIE D:<
     
  8. Shichi88

    Shichi88 Striker NA

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    I mean, at least you guys are trying but it seriously seems like PA still doesnt give a rats ass about NA/EU. So...:/
     
  9. Alrikmerc

    Alrikmerc Grimmdhal Tamer 61 NA

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    I like translating this into things that make more sense. I encourage everyone to try it to fit your own agenda. :D

    Users: "hey this is wrong and a simple fix"
    PA: "okay, should have it done in a patch or two."

    Users: "hey tell us how this works behind the scenes so we can maximize efficiency"
    PA: "kick rocks, kid."

    Users: "how do you intend to do this big thing you wanna do?"
    PA: "it's a big thing, it'll take time to even figure out how to go about it, so it isn't ready to be discussed in any kind of detail."

    Users: "Hey, life sucks, your game is broken."
    PA: "We didn't change anything, take off your tinfoil hat and show us your data."

    Users: "waaaa waaaaa waaaa"
    PA: ">.>"

    Users: "Give veterans free stuff"
    PA: "give us an idea of what you think is fair, and we'll consider it."

    that last one was the only surprise to me. I would have said "Collect another payout lul."
     
  10. flukeSG2

    flukeSG2 Tamer 61 NA

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    Good news! From what I've read Lahn is kind of underwhelming. Someone can correct me if that's no longer the case however.
     
  11. lislisa

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    Thank you for the post it always good to see some acknowledgment and responses. Xxxx
     
    Crystal Star and Redarion like this.
  12. Pavo

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    Number 7 proves for a fact the Devs are trolling us.

    For ****'s sake, they must be some of the absolute dumbest people on the planet, and scumbags on top of that, to give you an answer like that.

    Why was this posted if not to troll us. Nothing was answered specifically.

    Thanks for posting this, I will link this each time on different social media outlets to show and prove that you guys don't give a ****, troll us, and are just outright incompetent.

    AND YOU STICKIED THIS?!

    SHAMEFUL!
     
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  13. Pavo

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    So technically those are response, but what was answered specifically and what are you thankful for?

    So you like being trolled by the publisher/ developer?!
     
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  14. Beeso

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    Nice nice.
     
  15. woots

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    Wait ?
    So PA are the BDO creator, but yet they need PLAYERS data to investigate their own game to see if something wrong. lol. ( do someone need to datamine BDO another time or something ? )

    Translation : You will never know anything, and please dont forget to buy more pearl because we like to milk you hard.


    While the post itself is nice, to have a some sort of -communication- thoses answer are.. incredible, speaking to say nothing, take players for fools.
     
  16. Junyoung

    Junyoung Hwall Ranger 61

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    Good job Kakao on opening up methods of communication! I really like this direction, so please stay on it!
     
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  17. Solsi

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    Our Korean overlords are mighty good at dodging the important stuff lol.

    Collecting feedback

    Ongoing process

    Cannot disclose/discuss

    They only give straight answers when it's about fluff or some question no one actually asked lol. How many players here had big problems with the f2 function? I never even heard or seen someone raise that issue.

    But I guess a crappy dev reply is better than nothing. At least they know we exist!
     
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  18. Silowyi

    Silowyi Wizard NA

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    All these postings in social media seems to be working. Servers haven't been crowded in the longest and bosses linger around longer because there are not as many players to kill them. Disappointment has killed many games and this one is no exception. People are just tired of the Bullsh*t.
     
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  19. flukeSG2

    flukeSG2 Tamer 61 NA

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    @CM Yukimura how often do you suppose we can get responses to our feedback like this? Once a month maybe? I think that would be excellent, I think we'd definitely like to see it more frequently than the once or maybe twice a year Dev Diary.
     
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  20. UltraHeaven

    UltraHeaven Tamer 61

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    9. Character Balance:
    "According to the reports we gathered so far, the Community feels that more balance it's still required in the game, especially on classes balance. Is there anything that you can share with us and so then with the community regarding game balance?

    • PA: We are continuously destroy balancing at multiple angles through incomming new classes and we wish to keep receiving and collecting more and more cash. Deal with it.
     
    Artorias_Dusk, ODB3698, Ruffe and 5 others like this.

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