I've had to explain to a friend (that I enjoy gaming with) why I'm going to take another extended break from BDO. She's mostly an AFK lifeskiller at present, so she'll probably join me in greener pastures. Still... it's a pity. I opted for the conqueror pack pre-launch, have invested mucho dollarage consistently since March 2016 and despite having taken two long breaks (of @8 months) have clocked up 579 days in-game. It's not as though I haven't put in the time and effort... and I've enjoyed myself along the way, for sure... though mostly down to players and friends, to be truthful. I'm a fan of the engine, the graphics, the PvP and the PvE mix, the combat system, the world and soundscape, the wit and humour (the poor guy with the globe at Rakshan Observatory cheers me up every time I see him) and even the story/lore. I do not mind grind in order to attain. Yet with BDO I always return to feeling demotivated and frustrated, with the fun and any sense of accomplishent and progression sucked out of me... by the overly-intrusive random element. Not just the RNG of gamble-bandit-style boxes/chests or even of enchanting gear - that can be brutal and has been well-documented - but even the RNG involved in chopping a tree for logs. Yes, even that. With maxed-out hedgehogs, alchemy stones, potion/food/elixir buffs, gear and Master/Guru status... it should not be possible to hit a tree with a stonking axe and return one log. One. Measly. Log. Over and over... just like a beginner toon wearing nothing more than rags and a cheeky grin. Burning through 400 energy out in the world a-chopping is a dispiriting and frustrating experience. Lifeskills at Master/Guru level should be rewarded by more than merely a small increase in RNG chance and a resultant paltry increase in 'stuff.' Some things make sense... when gated by skill/level accomplishment. The Master 1 farming requirement (for example) to use Old Moon fences. Great. Gotcha. No problem. But having Master training and facing the twentieth attempt at mount awakening... not so marvellous... especially when RNG dictates success for some at the ninth attempt (say) irrespective of time-served mastering relevant skills or time invested raising and training stables full of Tier 8 coursers. Dispiriting. Frustrating. Irritating. Wearing. Grnurph. RNG dictating mob drops? Not an issue. Keep the pure luck involved in attracting the services of a Radiant Fairy, if you must. But accomplishment and attainment needs to be gated by effort and advancement... not through RNG. Simple. As a player, lifeskills cannot be affected by any measure of skill that I possess (unlike PvP combat, particularly) so they need to be affected by the time I'm willing to spend increasing their level and attaining the highest profession... and not be dependent upon RNG. At all. So please, reduce the widespread systems implementation of RNG mechanics and minimise the sense of failure, futility, irritation and frustration that creeps into even the simplest of low-intensity in-game tasks. I know this has been said many times but this is an entertainment product. Make money from being entertaining... which means reward your customers and make them smile rather than punish them and frustrate the mammaries off them. Just a thought. Have fun!