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Exploitation of Afuaru's Guild Event - Resolution

Discussion in 'News & Announcements' started by GM Rhotaaz, Apr 15, 2020.

  1. GM Rhotaaz

    Lead Game Master

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    Greetings Adventurers,

    Exploitation in any form is not accepted in Black Desert Online! Those that we verify with indisputable evidence will face extremely tough account sanctions.

    The Afuaru Map case is more complex than many people were aware as it was not just the notorious cases that are wider known, but also ensuring that all players received the same level of scrutiny to ensure our actions were fair. We hope that today we can shed some light on the investigation we’ve been conducting, the stance that we are taking and the final closure of the case.

    These are some of the considerations that we’ve taken into account.
    • This was intended for new and returning players, and for guilds to become more actively involved with welcoming them to the game. Creating a high number of dummy accounts for the sole purpose of making gains from this event is indisputably against the spirit of the event and therefore considered as exploitation.
    • The cumulative silver gains during the event were higher than anticipated during the event which had a significant impact on the game economy.
    • We introduced the event into the game without thorough consideration to the potential for exploitation.
    • We did not have sufficient evidence that the majority of the players attending the summoning and looting were aware of the exploitative method used to obtain maps.

    Considering the above and not believing it fair or proportionate to take permanent account action on every player that looted x times, we have specifically targeted the organisers behind the exploit that created accounts and levelled them for the purpose of increasing gains from the event. This investigation required considerable manual investigation work as there was no single data point that could determine guilt or innocence.

    The 23 players that we identified will be permanently banned from Black Desert Online.

    In addition, we determined thresholds beyond the highest amount of maps that anyone managed to obtain without resorting to exploits. Any player that looted more than that will receive a silver balance reduction equal to the silver value of the items received. Collectively this will sink 3,939,767,100,000 from the game economy.

    We also accept our own errors and responsibility for the implementation of this event and are adjusting our own procedures to catch things like this before they make it live. We deeply regret our own failures here and this was considered when determining our response to the exploit. Although our focus was on accuracy and diligence and our priority was to ensure only those abusing the event were punished, we are also unsatisfied with the speed in which we responded and understand that many people felt frustrated with our actions.

    Finally, this event was held with the hope and intention of bringing people together within Black Desert Online. Whilst we are extremely disappointed that a minority chose to take advantage of this for personal gains, we are proud of those that helped our new and returning players find a home in this amazing community.

    Look after each other and stay safe.

    -BDO Team


    ***Update to answer some of the FAQs***

    1. The 23 banned accounts were all very active main accounts. We didn't ban the hundreds of alt accounts used to level up as they were extremely low value accounts and had played legitimately.
    2. The negative silver balance was added to a total of 405 accounts
    3. All potential rewards were given a silver value that was agreed with the developers.
    4. We took a lighter stance on people who only attended the use of the scrolls as the boundaries were unclear on looting and we must accept responsibility for our own mistakes during this incident.
     
    #1 GM Rhotaaz, Apr 15, 2020
    Last edited: Apr 15, 2020
  2. Lozy

    Lozy Guardian 62 EU

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  3. ALO

    ALO

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    Just 23 ? Hmmm
    Can we have at least NA and EU numbers since there won't be a wall of shame?
     
    Sizer, Kymaera, Ruffe and 5 others like this.
  4. JustAWeeb

    JustAWeeb JustAWeeb Tamer 61 EU

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    Thank you for the reply! Hopefully people will be satisfied with those results
     
  5. Rizzly

    Rizzly Berserker 62 EU

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    23? LoL
    Entire guilds did it on livestreams too.
    You forgot another two digits to that number.
     
  6. Mono

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    4 trillion silver but only 23 players. What a joke.
     
  7. Domekun

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    "We introduced the event into the game without thorough consideration to the potential for exploitation."

    How? The exact same thing happened on KR server a year ago and now you're handing out less harsh punishments for everyone aside 23 players
     
    #7 Domekun, Apr 15, 2020
    Last edited: Apr 15, 2020
  8. Kurano

    Kurano Kurano Berserker 63 NA

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  9. Altey

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    Still think there should have been some type of temporary ban, even just a week or two. Like how children can get time outs to think of what they've done so they can think twice of doing it again.
     
  10. Dragonzord

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    This really isn't good enough. 23? we saw hundreds of players intentionally exploiting it. There's evidence of them willingly doing this.

    Edit: Now we know it's okay for us to exploit, so long as we don't organise the exploiting ourselves.
     
  11. Mimimimi

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    Thank you for taking action

    That means effectively no punishment is happening for the majority of whom took advantage of the exploit. I'm happy that you did remove the silver, but it also shows the playerbase that future chances for explotation should not be missed.

    EDIT: imho the measures taken in KR to remove 3x the gained silver was the better approach
     
  12. Andaro

    Ambassador

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    I understand what is being said, in that they banned those that created the situation (creating dummy accounts and generating the maps), and imposed silver reductions on those that simply participated in collecting from that situation, and 3.9 Trillion silver is nothing to sneeze at.

    I will personally accept this as fair considering the circumstances, and understanding what is involved in tracking down this type of situation, with a handshake that company will in the future adhere to caution regarding such types of events.

    Now with that behind us, let the honest players hab feesh - All Hail Lord Koifis!
     
  13. Kerenis

    Kerenis 62 EU

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    What about bdo partners that advertised the exploit, will something be done about them?
     
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  14. WhySoSeeryus

    WhySoSeeryus Wizard 63 EU

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    how did u value failstacks and some other items that dont really have specified silver value? if u didnt consider these other items they are still "winning" after "punishment". what if they already used stacks for profit?

    also, why is the punishment only negative value exploited and not 3x negative value to actually punish them somehow?


    people wanna know these things.



    also, u might wanna keep an eye out for permabanned ones just buying new geared accounts and coming back to the game soon.
     
    Distaken, Törni, cAFFYNATED and 22 others like this.
  15. Minsoo

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    How do you calculate the cost of certain failstacks? For example there were multiple +50 stacks that were obtained and there are those that took the accessories that they obtained from the treasure chests and enhanced them for even more profit. Despite the fact that there are obviously those that didn't explicitly partake in the creation of multiple accounts/leveling, there should still be a harsh punishment for those that partook in hitting and looting of the treasure chests. Not setting a harsher punishment for those (i.e. taking away 2x/3x times the cost of what was obtained on top of something like a temporary ban) sets a bad precedence going forward because this still throws up in the air the "what ifs" and the "but it's not as bad, so the punishment won't be as severe". Additionally, there definitely needs to be harsher punishment for the BDO partners that participated in this. Aren't they supposed to be the role models?

    Regardless, at the end of all this, the fact that the majority of those that participated in this exploit went unpunished is rather unsettling (taking away the money that they obtained for exploiting IS NOT PUNISHMENT).

    Pretty disappointed with the overall handling of the situation, especially with how punishments were handled, but I am glad that there were severe punishments for those that were fueling the exploit. If there's one right Kakao/PA can do for the NA community, it's to rethink the punishment for all of those that partook in the hitting of the treasure chests. The punishment for those that just participated shouldn't be as severe as a permanent ban, but should definitely be more than the slap on the wrist that they received here.
     
    #15 Minsoo, Apr 15, 2020
    Last edited: Apr 15, 2020
  16. Waifu_Hunter

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    mods be like

    lore2.png
     
    Dan Hot and Reigne Irkalla like this.
  17. Altey

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    yeah this is a really small punishment, basically a slap on the wrist and sets the precedence that this sorta of exploitation is ok.
     
  18. Odelschwanck

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    The 23 players that we identified will be permanently banned from Black Desert Online.

    LMAO yeah right "players" you banned alt accounts and probably didnt even account for the stacks of 100 and 60 stacks they got, worth far more than any items they received.
     
    Distaken, Alivyre, Sizer and 7 others like this.
  19. Night Star

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    [​IMG]
    I am speechless...
     
  20. Nekhii

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    Everyone else that joined in lost all the money made so that's least something.
     
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