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Staff Response For the love of GOD! Please fix the crashing!

Discussion in 'Technical Support' started by Ungvi, Apr 18, 2018.

  1. Ungvi

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    Please bring the game offline now, and fix it. No need to wait any longer. Wife and I have been crashing all morning now! Either random lock-up happens, or just flat out client crash to desktop.

    Thanks!
     
  2. sthammack57

    sthammack57 LedHammack Lahn 62 NA

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  3. Mjrtarget

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  4. zaphodbbl

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    From another post, I tried deleting the cache folders in the program folder and the BDO folder in My Documents. It seemed to be working, but my keyboard stopped responding after awhile. I had to close the program through the task manager. When I did that, the game disappeared, but Steam still showed it as running. I had to restart Steam to run the game again.

    I'm going to try again and see if the keyboard goes out again. It had to be the client, because (as you can see) the keyboard is working fine now.

    Edit: I had to redo my settings. I exited the game afterwards, but Steam is still showing it as running even after waiting a few minutes. Is there some token or something the client is supposed to send Steam on exit to show it is no longer running? I've checked the task manager, but the game client, coherant UI and Xigncode are not showing up.
     
    #4 zaphodbbl, Apr 18, 2018
    Last edited: Apr 18, 2018
  5. Drakkaros

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    It's nothing on our end....the BDO team has already posted they are aware of the crashing issues and are investigating and will come out with a hotfix when the solution is found.
     
  6. BloodyPleasure

    BloodyPleasure Sorceress 62 EU

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    happy dc on patchday.. new week new dc issue. holy fck
     
  7. piratebeowolf

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    I am not sure they know yet

    [4/18 | 17:32 UTC] We're aware of some users experiencing a client crash, we're in the process of verifying a hotfix for this issue. Once this has been completed, the fix will be applied to the live service. Keep an eye on the forums for additional updates
     
  8. Snechar

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    Hmmmmmmmmmmm
    I have been constantly crashing for 14 days now, So "all morning" is nothing
     
  9. GM Kaioken

    Game Master

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    Can you try downloading the patch we released and let me know if it helps?
     
  10. zaphodbbl

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    Thank you. I did do that and everything is working fine now. :) Peace.
     
  11. Serimorph

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    Still having this crash. Been about 5 days now. Don't make it more than 30 seconds online before I crash out. Impossible to play and all I am doing right now is logging on to get daily rewards then the game decides to close on me.
     
  12. nhym

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    Please someone fix this god damn crash. Game Freezes, Crashes, red screens... I dunno. why?! I walk like 2 minutes and crash, I load and crash. I haven't been able to play fully for a week!
     
  13. Alagare

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    still crashes randomly all the time, fix the dam problems ffs
     
  14. BloodyPleasure

    BloodyPleasure Sorceress 62 EU

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    Problem still existing ¯\_(ツ)_/¯

    E: 2x today already
     
    #14 BloodyPleasure, Apr 22, 2018
    Last edited: Apr 22, 2018
  15. BloodyPleasure

    BloodyPleasure Sorceress 62 EU

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    Fix when? Client still crashing out of nowhere w/o any message whatsoever
     
  16. Jiyeon

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    Keeps crashing for me as well, no error message or freeze, the client just dissapears. now I wokeup to a closed client again, and the game protection keeps giving me an error about multi clients, and then closes again.
     

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