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Staff Response Garmoth loot issue - Updated on 13th May

Discussion in 'News & Announcements' started by CM Jeste, May 1, 2020.

  1. Andaro

    Ambassador

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    The point is that you'll be able to gauruntee one for yourself by working for it, rather than relying on RNG for yourself or by someone else. Sure, cheaper on markets, but someone still has to drop one and you have to wait for them to do so.

    Rare items or anything rare when obtained in a guaranteed fashion will always be more expensive than the RNG fashion by exponential factors.
     
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  2. Nyrezza

    Nyrezza Sorceress 62 EU

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    On the topic of Garmoth changes - did you know that the black spirit rage doesn't reach 100% in the fight and afterwards anymore? Thats the case since the last update. It gets stuck at 99.x% until you log out. Happened twice on two different characters.
     
  3. CM Yukimura

    Community Manager

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    Greetings All!

    New update:
    • The following compensation will be sent to all adventurers (EU and NA) for the staggered maintenance performed earlier this week to resolve the non-loot issue that occurred on April 30 when Garmoth spawned in the NA Kamasylvia 4 server.
      • Case 1: For both EU and NA adventurers.
        • This applies to any adventurer who were logged into the game 30 minutes before and after Garmoth's death (April 30 19:55 PDT–April 30 20:55 PDT or April 30 21:55 CEST–April 30 22:55 CEST) but were not in the NA Kamasylvia 4 server.

        • Compensation: Garmoth Reward Bundle (Advanced) x1
    • Case 2: For NA adventurers who experience the non-loot issue
      • This applies to any adventurer in the NA server who were logged into NA Kamasylva 4 server 30 minutes before and after Garmoth's death (April 30 19:55 PDT–April 30 20:55 PDT).

      • Compensation: Garmoth Reward Bundle (Advanced) x2
    • Please note Case 1 and Case 2 compensations do not stack and Case 2 takes precedence over Case 1. This means if you fall under Case 2, you will receive only the compensation for Case 2.

    • If you were logged in but inactive during the periods mentioned above, you may not be eligible to receive the rewards.

    • Please check your in-game mailbox after maintenance if you fall into the group above.
    • Additional Garmoth Summon
      • On Thursday May 14, Garmoth will appear one additional time in both EU and NA servers.
        • After the initially-summoned Garmoth is defeated on Thursday, a second one will appear within a few minutes.

    Thank you for your patience.

    Cheers!
     
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  4. muguster

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    no garmoth loot and no compensation due to forced disconnect (server crash) gg, nicely handled thank you.
     
  5. Thereallexorn

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    Honestly, that compensation is pretty pathetic......
     
  6. Hostage

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    Another fail by this company, people who disconnected got nothing meanwhile people that were on training dummys got garmoth bundles. I'm so glad this game is the only thing in this world you control.
     
    #26 Hostage, May 13, 2020
    Last edited by a moderator: May 13, 2020
  7. thdsm

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    Better get another round of compensations ready, servers crashed again today.
     
  8. Dannyswe1235

    Dannyswe1235 Kunoichi 62 EU

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    server didnt crash for me but very laggy
     

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