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Staff Response GM of guild cannot remove protection from guild members.

Discussion in 'Bugs - Archive' started by LordNemeroth, Oct 27, 2017.

  1. LordNemeroth

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    As stated in the title, I am unable to remove protection from players in my guild at this time. Whenever I try to remove protection by using the protection button, the game acts as though I want to reapply protection, thus reapplying the 24 hour cooldown, but not removing protection.
     
  2. bryyyyy

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    I am having the same issue, tho I am on the receiving end. My GM cannot remove the protection of myself and other protected guild members PAST the 24hr cooldown. This is very frustrating.
     
  3. WastedJoker

    WastedJoker Striker 61 EU

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    Leave guild then rejoin?
     
  4. Faedya

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    Having the same issues, can't remove my members protection.
     
  5. Penatera

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    Having the same issue. Extremely annoying and screwed a few members in my guild.....
     
  6. Bayers

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    Same cant remove protection from members since the patch
     
  7. bryyyyy

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    It's not as easy as that when you have already 5mill payout... but leaving and rejoining does work, so if you have no pay, then do that to resolve the issue. However, this does not excuse the fact that it is not working as intended and is quite annoying haha.
     
    WastedJoker likes this.
  8. WastedJoker

    WastedJoker Striker 61 EU

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    I've never used the protection ssytem so I wasn't sure how it worked. Has the patch changed anything?
     
  9. LordNemeroth

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    So the current issue is that yes, you can remove people off protection now as long as you use your mouse for every step of the removal process. If you try to use the "enter" key to confirm the removal of protection, the game still bugs out and doesn't remove protection but instead resets it.
     
  10. GM Haliaeetus

    Game Master

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    Thanks for sending us a report. I'll follow this on to our QA team to check.
     
  11. Hellkitten

    Hellkitten HeIIKitten DarkKnight NA

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    Same issue. Any resolution as of yet?
     
  12. ◈Gutz◈

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    Same issue here can't remove the guild member protection after some patch forgot which one tho, any fix yet?
     
  13. TeaKay13

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    This is happening to our guild as well. Any response in 10+days?
     
  14. Megarox

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    Having the same problema, pls can someone find any solutions or check this
     
  15. ChoeChoeTrain

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    Guild member had to leave the guild for the protection to come off. He sent a support ticket before leaving the guild and the response was the usual "we've sent it to X. Thank you for letting us know" and blah blah, nothing that really helped his situation.
     
  16. TeaKay13

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    at least you got a response
     
  17. Faedya

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    Anyone else got the same issue yet again? It got fixed and has been working just fine until now... Suddenly I can't remove protection from my members again.
     

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