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Staff Response I bought too many inventory expansion thingies

Discussion in 'Community Support' started by Neekz, Oct 10, 2019.

  1. Neekz

    Joined:
    Dec 2, 2015
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    I purchased 3 16 slot inventory expansion tickets, and when I try to use my last one it says "cannot expand inventory any more."

    I just assumed if I didn't have 16 slots remaining before 192, it would just fill in whatever it could. I'd be ok if it only gave me 15 or 14 more slots.. but I can't use it at all and it's a complete waste. Is there something someone on their side could do? Are refunds possible? otherwise I have to drag a 15$ item out of my inventory and throw it on the floor because I cannot use it.
     
  2. Kerenis

    Kerenis Lahn 63 EU

    Joined:
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    can you give it to other character or ask for a refund trough ticket?
     
  3. Lozy

    Lozy Guardian 62 EU

    Joined:
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    Hey as long as 72 hours didn't pass since purchase you can fill a refund ticket please refer to this article about refund policy:here
    (You can fill the ticket there)
     
    Phoenixxx75 likes this.
  4. GM Caramel

    Game Master

    Joined:
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    Hi @Neekz

    Yes, if you have not already please submit a ticket and we will do our best to assist you. :)

    Regards,
     

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