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Staff Response In-game web pages not displaying (Beauty Album, Guild Rankings, Wiki & more)

Discussion in 'Technical Support' started by PM Horizon, May 15, 2018.

  1. Athais

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    Ok so i have found a fix maybe?! dunno........aniway i have just modify version.dat in to checkversion.dat inside BDO folder , then turned off KIS and patched the client again. after that have start the client and booom! everything was working, just after i turned back on KIS and everything was purfect <3. so i advise this step if anyone have this issue :) hope to have help :D
     
    GM Kaioken likes this.
  2. GM Kaioken

    Game Master

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    Glad to hear running a client repair after disabling KiS helped! :)

    Enjoy the game! ^^
     
  3. CaptainDuckman

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    Done
     
  4. GM Kaioken

    Game Master

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    We'll do our best to have this resolved ASAP for you.
     
  5. Prasad

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    Looks like I had to add to KIS Web Anti-Virus trusted link for http://akamai-gamecdn.blackdesertonline.com , then delete the version.dat (basically forcing the BDO client to redownload everything

    Not sure why KIS is detecting and blocking the links below. GM do you know why Heuristic Analysis; is blocking Black Desert Online Launcher

    06.04.2019 20.27.23;Dangerous URL detected;http://akamai-gamecdn.blackdeserton...7aade013467df9621764cab99adea2ec598;Heuristic Analysis;Black Desert Online Launcher;04/06/2019 20:27:23



    06.04.2019 20.27.33;Dangerous URL detected;http://akamai-gamecdn.blackdeserton...7aade013467df9621764cab99adea2ec598;Heuristic Analysis;Black Desert Online Launcher;04/06/2019 20:27:33
     
    #185 Prasad, Apr 6, 2019
    Last edited: Apr 6, 2019
  6. Myystic

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    i am currently having this problem now with beauty album and some ingame windows not loading.... I am using windows 10
     
  7. Empacher

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    Feb 13, 2016
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    Bump - Still having this issue. e.g cant access the black spirit adventure 1 becouse of it. Using windows 10 aswell. Changing the compability to windows 7 will result in the game not starting at all.

    Edit: My support ticket got answered in a few minutes. Got fixed for me, by disabling kaspersky/firewall.
     

    Attached Files:

    #187 Empacher, Jun 5, 2019
    Last edited: Jun 5, 2019

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