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Staff Response In-game web pages not displaying (Beauty Album, Guild Rankings, Wiki & more)

Discussion in 'Technical Support' started by GM Horizon, May 15, 2018.

  1. ShieldingGrace

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  2. ShieldingGrace

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    After god knows how many weeks, im so retardedly happy i can make screenshots again
     
  3. aramal81

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    yeeee they fixed it!!! Wow
     
  4. GM Kaioken

    Game Master

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    Hey guys.

    The issue has been patched as of yesterday, however, if you are still encountering issues with this, please let us know.
     
  5. Johannessens

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    Good job.

    Only took 3 months of 1/4 - 2/4 of your playerbase missing out on events and other sh*t we might have wanted to participate in.

    Oh, and no compensation for those of us who had this issue for 3 months.

    GG.
     
  6. Nutter22

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    There's a new thread about beauty salon issues I and some others are having - so it doesn't look as if it's fully fixed.
     
  7. Evve

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    Still having issues with Crafting Notes (F2) and Beauty Album.

    Crafting notes window is twice the size after last patch.

    Beauty Album window is also twice the size after last patch. Also there is no icons at the top for different classes. Another thing that you have to click few times before it will apply visual look from album.
     
  8. LilithDragonFlower

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    Ah same issue, totally disabled anti-virus.

    . Deleted Cache
    . Deleted Settings
    . Restarted Router
    . Restart Computer.
    . Did Repair

    Nothing worked...

    Patch Broke it suspect its on Coherrent_UI
     
  9. Viktor

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    Beauty album still broken for me.
     
  10. GM Kaioken

    Game Master

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    Send us in a ticket, please.
     
  11. brunkk

    brunkk Sorceress 61 EU

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    Same here
     
  12. GM Kaioken

    Game Master

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    For those of you encountering this issue currently, can you try disabling any firewall/antivirus software you have active, then launch the game afterward. This should help.
     
  13. CaptainDuckman

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    Crafting notes aren't showing, despite whitelisting the game with my firewall and AV software. Of course disabling them completely is not something any sane person would do on the internet.
     
  14. Masterio

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    Install windows10 fixed the problem.
     
  15. CaptainDuckman

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    nope, I am running Windows 10. Have been since the day it was available.
     
  16. GM Kaioken

    Game Master

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    Can you send us in a ticket, please? Let us know what firewall/antivirus program you are using too, it may give us a clue about where the potential issue may lie.
     
  17. Ghoast_

    Ghoast_ Musa 62 NA

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    Fix this crap already. Oh wait lets make UI changes first for QOL.
     
  18. GM Kaioken

    Game Master

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    This issue can be caused by some firewalls, and I recommend trying with your firewall/antivirus disabled to see if it will help.
     
  19. Athais

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    Hellow!

    like everyone i got the issue. I just reinstalled the game after a clean installation of windows 10. Actually i have KIS as antivirus and i have put all the possible exception in the firewall.
    - Also i tried disable my antivirus and firewall befor boot the client
    - Tried reinstall BDO 3 times
    - like previous posts i try run the client in windows vista sp2 compatibility mode. ( in that case wont even open at all lol )

    i tried all possible solution propose from previous post and found on the net .
    I don't think is my computer because , even win 10 is a clean installation, KIS got all possible exception in the Firewall.

    Any news about the real fix for this issue?
     
  20. GM Kaioken

    Game Master

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    Hi there.

    Can you disable KiS and disable all compatibility modes, run a client repair, then launch the game, please?

    Let me know if this helps.
     

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