1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Fixed Launcher constantly crashing

Discussion in 'Bugs - Archive' started by Berimarios, Jul 12, 2018.

  1. Berimarios

    Joined:
    Jul 12, 2018
    Messages:
    7
    Likes Received:
    1
    Hello,

    Since this morning patch, once I'm trying to run launcher, it will always crash after like 30 seconds, with the same well-known BEX error :

    upload_2018-7-12_11-46-52.png

    I already tried to disable everything into LAN Settings, as I saw in another thread, don't work.
    Tried also to clear my DNS cache, don't work.

    And obviously, I'm playing on Windows 7 x64.

    Any fix would be welcome ...

    Or if the dev can't support W7 anymore, let us know, then we'll stop to report bugs, crashs and CoherentUI issues everyday for nothing.

    Best regards,
    Beriamrios
     
  2. Equil

    Joined:
    Jun 20, 2018
    Messages:
    6
    Likes Received:
    1
    Same problem here, help please.

    Also running windows 7 64 bit, this game should really not even be listed as supported by W7 anymore with all these bugs.
     
  3. MrsAngeL

    Joined:
    Jul 12, 2018
    Messages:
    1
    Likes Received:
    0
    Same Here ive tried everything even i tried to reinstall my GPU driver .. i have the same BEX error
     

    Attached Files:

  4. redvessel

    redvessel Redvessel Ranger 61 NA

    Joined:
    Feb 27, 2016
    Messages:
    103
    Likes Received:
    34
    I recently updated to Windows 10 KB4338819 (OS Build 17134.165) and the BDO application (not the launcher) would segfault right after clicking play on the launcher. I'm not sure if it's related to the OP's post since it happens before launching the game for him/her.

    I fixed it by unchecking "Disable Full Screen Optimizations" on BlackDesert64.exe. If the option is set on the launcher, try disabling it there.
     
    #4 redvessel, Jul 12, 2018
    Last edited: Jul 12, 2018
  5. Equil

    Joined:
    Jun 20, 2018
    Messages:
    6
    Likes Received:
    1
    Could you please explain exactly where to uncheck this?
     
  6. Berimarios

    Joined:
    Jul 12, 2018
    Messages:
    7
    Likes Received:
    1
    Thanks for your answer, but sadly, we can't disable this setting through BDO Launcher ( or it's very well hidden )
     
  7. redvessel

    redvessel Redvessel Ranger 61 NA

    Joined:
    Feb 27, 2016
    Messages:
    103
    Likes Received:
    34
  8. Equil

    Joined:
    Jun 20, 2018
    Messages:
    6
    Likes Received:
    1
  9. Grish

    Joined:
    May 3, 2017
    Messages:
    2
    Likes Received:
    0
  10. Equil

    Joined:
    Jun 20, 2018
    Messages:
    6
    Likes Received:
    1
    Doesn't work for me, going to assume because of what the OP there said:

    "My launcher won't check for updates. In order to update your game you have to start the official launcher and let it update the game. Afterwards you can use my launcher again."

    Problem being we can't launch the official launcher to update the game to make his launcher work.. since it crashes.
     
  11. Grish

    Joined:
    May 3, 2017
    Messages:
    2
    Likes Received:
    0
    I see...Sorry to hear that it's not working for you.
    I guess I got super lucky and it worked for me...Let's hope they'll fix it soon
     
  12. GM Dew

    Game Master

    Joined:
    Mar 11, 2016
    Messages:
    1,269
    Likes Received:
    1,310
    Hi everyone,

    This issue should now be fixed! Please restart your launcher and it should now work.

    Thank you for your patience, and our apologies for the inconvenience.

    Best regards,
    GM Dew
     

Share This Page