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Staff Response Log in troubles

Discussion in 'Technical Support' started by KrazyMZ, Feb 11, 2019.

  1. KrazyMZ

    Joined:
    May 21, 2017
    Messages:
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    I'm having some trouble with being unable to access my 2 step authentication. I sent a ticket but I'm not getting a real response. I think the GM helping me is in the opposite side of the globe because they only responsed once with a canned answer around 1am and haven't replied back after I sent in my additional info.

    Is there a way to change the GM working on my ticket or speed up this process? It's already been 2 days without any actual assistance.
     
  2. GM Kaioken

    Game Master

    Joined:
    Oct 19, 2017
    Messages:
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    288
    Hi there.

    We'll do our best to assist you as soon as possible, sadly there is no way to hasten the response time, but our GM team will do their best to assist you as quickly as they can.
     

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