There were no wipes as far as I can tell. Been logging in quite frequently, though. I guess the quickest way to get it sorted out would be through a ticket.
Ohai! ^^ Glad you found your characters! Please keep in mind that sometimes after updates, or reinstalling the game, the region setting might reset and the game will try to connect you to NA for example, if you play on EU. You can see it on the launcher below the 'PLAY' button, right after you log in.
Right click on Black Desert Online in your Steam library and choose “Properties”. Under the “General” tab select the button “Set Launch Options…” In the window that popups, place the following string: --regionSelection=true. Click “OK” When you next launch Black Desert Online you will be prompted to choose a region.
Right click on Black Desert Online in your Steam library and choose “Properties” Under the “General” tab select the button “Set Launch Options…” In the window that popups, place the following string: --regionSelection=true Click “OK” When you next launch Black Desert Online you will be prompted to choose a region Please note that the region selection window will popup every time unless you set remove the launch options string or set it to: --regionSelection=false EDIT: Damn, too slow!