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Staff Response Lost money on CM

Discussion in 'Bugs - Archive' started by Mari Kondo, Jun 20, 2019.

  1. Mari Kondo

    Mari Kondo

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    Entered game few minutes ago and I saw something strange, suddenly I had missing over 200M that was stored in the CM. I want my money back!
     
    #1 Mari Kondo, Jun 20, 2019
  2. Mari Kondo

    Mari Kondo

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    Really no GM will help me? I needed that money to buy agear and to level up my actual gear!
     
    #2 Mari Kondo, Jun 20, 2019
  3. Kiri_Dar

    Kiri_Dar

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    Put in a direct ticket in game. They will likely need that to help you with your specific issue.
     
    #3 Kiri_Dar, Jun 20, 2019
  4. Mari Kondo

    Mari Kondo

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    Okay I will try that, thanks!
     
    #4 Mari Kondo, Jun 20, 2019
  5. GM Fenix

    GM Fenix

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    Hi @Mari Kondo

    I apologize that it's taken so long for us to answer you here. I hope that you were able to get your issue resolved via the ticket you sent in. If not, I can assure you our team will work hard to make sure you're answered soon. We are dealing with high numbers of tickets so our response time is not as fast as we would like it to be.
     
    #5 GM Fenix, Jul 10, 2019
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