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Merv's Palette Coupon Issue - 10/19

Discussion in 'News & Announcements' started by CM Aethon, Oct 19, 2017.

  1. CM Aethon

    Community Manager

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    Greetings Adventurers,

    We are aware that players were not able to purchase certain Halloween costumes, the ability to do so was intentionally temporarily blocked by our team while a brief investigation was conducted. We have confirmed that players were receiving the incorrect coupon after purchasing these costumes, our team is working with the developers to resolve this issue as quickly as possible. For the time being we have removed this block and allowed players to resume purchasing the costumes.

    The affected costumes:
    • Angelic Queen Armor Set
    • Demonic Queen Armor Set
    • Crimson Knight Armor Set
    We apologize for any inconvenience this may cause and are working to resolve this as quickly as possible, please stay tuned to this post for the most up to date information.


    - BDO Team
     
  2. GamePois0n

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    emergency fix for cash shop but never emergency fix for bots/exploits/glitch/bugs, ok!
     
  3. FluffyRanger

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    • Demonic Queen Armor Set cape clips through legs.
     
    Rozett likes this.
  4. Ezrea

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    Blackstone event when?
     
    Cinnae likes this.
  5. Saerenne

    Saerenne Amaute Valkyrie 58 NA

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    How do we know if we got the wrong coupon? I purchased the outfit successfully yesterday but wasn't aware there was an issue. If we did, will it be corrected by the GMs at some point?
     
  6. CM Aethon

    Community Manager

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    As of this moment I don't have any further details regarding what actions may be taken for the folks who have already purchased, soon as we have that info the post will be updated to reflect it.
     
    Saerenne likes this.
  7. ChunksAhoy!

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    Is that why I got two 50% off weight coupons lmao!!!

    s**t, thanks for the bug.
     
    Rozett likes this.
  8. Saerenne

    Saerenne Amaute Valkyrie 58 NA

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    Okay, thank you! I don't know if I was affected by it (I don't think I was, since I have a Merv's coupon in my inventory), but I figured I should check!

    E: I was affected, as it turned out. Thank you for replacing the coupon in my inventory accordingly! :)
     
    #8 Saerenne, Oct 19, 2017
    Last edited: Oct 28, 2017
  9. bobo1979

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    Lol
     
  10. Rozett

    Rozett DarkKnight 58

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    So does angelic queen.
     
    FluffyRanger likes this.
  11. FluffyRanger

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    I sent a ticket to them about it.
     
    Rozett likes this.

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