I'm not sure who is reading this but BDO suddenly disappeared my Giath's Helmet and Bheg's Glove. I noticed it as I was checking my storage and realized that it was suddenly gone. Logged onto all my alts, checked transport, checked horses, and everything I could possibly think of. I know I didn't sell it on the MP because it is at 20 durabilities. I've contacted support about this but there were NO REPLIES in more than 48 hours. They just totally disregard this situation and I don't think they should be doing this. I've sent out another ticket hoping they would read that. Honestly upset about this because the game should immediately fix things on their side so missing items do not happen.