Please add some sort of moderation into the chat. If you don't have the staff capacity to do it, appoint trusted community members (by observation, achievements, feedback etc) It's borderline impossible to do anything useful in the chat (i.e. gather information, ask about anything etc) The most harmless issues include, but aren't limited to: Guild recruitment spam (when 8-10 spammers do it at the same time it's impossible to get any answers to my questions) Usual trolling - it's nothing new, but it gets repetitive and the offenders are usually the same Ayaya - and other ASCII artists. This is just frustrating. And the stuff that really bothers me is Racism Sexism Hate speech Violence instigation Terrorism threats Drugs promotion Many of the points above are a reason for an extensive communication bans in any decent community while some of these points are a valid reason for a permanent ban or even account suspension. You can't have chat be without moderation, the audience includes kids and in many EU countries what I listed above isn't just shunned upon, it's straight illegal. I ask you to wake up and start taking action.