The developers have gotten back to us and indicated that it may be caused by an antivirus possibly blocking certain links/windows. Could you try temporarily disabling your antivirus, restarting the game, and then checking to see if the issue still happens? Best regards, GM Dew
Disabling my antivirus has not solved the issue in my case. Opening any window with a coherentui element in it except the wiki, event and crafting notes causes the process to crash and then prevents it from showing anything on those types of windows (including wiki/event/crafting notes) until the game is restarted. Edit: The issues with this bug will be compounded this week with the Lahn precreation since people who experience it will not be able to save/load to the beauty album.
Does not change anything. Ingame Windows still blank. Said inb4 - UI crashes the moment i try to open something ingame. Started on last weeks patch.
Tell them to stop using a crystal ball ,and try to predict things ,or guess them.Because no it has nothing to do with Anti-virus programs.Stopped mine (the anti virus i mean) from running,launched BDO ,Coherent UI crashed the second i tried to access my stored settings,re launched,coherent ui crashed the instant i tried to open the beauty gallery ,at that point i gave up turned back on my anti virus ,wrote a ticket.
Can you please try setting the compatibility to Windows Vista? Right click your Black Desert Launcher > Properties > Compatibility tab: Let us know if this works for you! Best regards, GM Dew
Compatibility mode does allow me to now view these windows but the loading time for the game is slower than normal. Getting some new errors in the coherent_ui.log with vista compatibility enabled in case it helps track down the issue: Code: 7132 12:44:00.651312 W | PID: 5528 | 6168 12:44:00.649312 [5528:6168:ERROR:(0)] NOT IMPLEMENTEDHW video decode acceleration not available. 7132 12:46:29.147806 A | Assert failure: Dispatching a message to a non-active view 8 at UISystemImpl.cpp : 1541 ASSERT: Dispatching a message to a non-active view
Windows Vista compatibility mode will indeed have an effect on your game loading times, and can also affect other in-game functions such in inventory load times and FPS. I will be moving this thread to the Technical section.
I rather don't want to play on 20 FPS because of this solution because this is what is happening to me. I hope you guys apply a hot fix soon for this.
I have also been experiencing this issue for approximately two weeks. Upon loading the game for the first time, If I attempt to open the guild information window or the guild ranking page, I receive the windows error 'Coherent UI has stopped working'. These pages then remain blank and do not load. If I close the game and try to open it again, the exact same thing occurs without fail. Running the game in 'compatibility mode' is not a solution. The fact that so many people are having an identical issue would suggest that it isn't firewall or system related.
It did work for me, and indeed it does affect various loading times and the frame rate -- so much so that the game is not playable at an acceptable level. However, since I have been able to access the Beauty Album and therefore submit my Lahn for the beauty contest (with zero hopes of winning, even though she's very beautiful), I will be returning these settings to standard compatibility mode so I can once again play the game.
The problem seeems to be linked to windows7. I fix it by switching BDO.exe compatibility to vista But I loose 1/3 of my FPS