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Under Investigation Multiple in-game windows are blank

Discussion in 'Technical Support' started by SirPage, May 10, 2018.

  1. After Effects

    After Effects WhySoPerPlexx DarkKnight EU

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    still no fix?
     
  2. BooLee

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  3. Mudari

    Mudari Maehwa 62 EU

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  4. Solgen

    Solgen Vehas Sorceress 55 NA

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    Dunno if this is related to the same thing but after todays patch I keep getting this whenever I enter a town.

    Looked at taskmanager no chrome, iexplorer or any other browser loading. Can only get rid of it by hitting escape, in game. As you can see I can open inventory and the tooltip of the item will show up Over this blank page while rest of the game is under it.
     

    Attached Files:

    #44 Solgen, May 31, 2018
    Last edited: May 31, 2018
  5. Miko

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    Still no fix, it's had to dec on guilds when you cant get any intel on them.
     
  6. piratebeowolf

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    A CM recommended to run my "Windows 7 system" BDO game as Compatibility mode as Windows 7, how retarded was that, well it is so laggy it is sickning
    Windows 7 64
    running a game as windows 7 is what?

    upload_2018-6-1_22-52-2.png
     
  7. Mudari

    Mudari Maehwa 62 EU

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    Still nothing ?
     
  8. LeadHorse

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    I too have this issue especially if I've been afk for a long time and the game was trayed.
     
  9. After Effects

    After Effects WhySoPerPlexx DarkKnight EU

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    Still not fixed? So basically we cant play the blackspirit adventure game...
     
  10. Mudari

    Mudari Maehwa 62 EU

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  11. GM Kaioken

    Game Master

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    Please ensure you run the game in compatibility mode for Windows Vista SP 2, not Windows 7. This should let you work around the issue.
     
  12. Nyanpi

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    I translate:
    "Please ensure you run the game in lag mode for Windows Vista SP2, not normally how it should be. This should be enough work from us for the next few years."
     
  13. Joungf

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    Well, if they do not provide a fix soon, then you are right. ;-) The mentioned workaround is not a final solution and should not be.
     
  14. Pirsig

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    I would really like to play Black Spirit Adventure, but that Vista workaround is like cutting off your arm because of a wart on your thumb.
    Crippling the game to access features isn't a workaround, it's a tradeoff. Want to have the game run properly, or or be able to access in-game tools?
     
  15. After Effects

    After Effects WhySoPerPlexx DarkKnight EU

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    [​IMG]

    Quite the "improvement".
    EVERY time i open my map or guild menu or pearl shop, im prompted with this message
    [​IMG]
    Which does nothing, except being annoying to close every time.

    WHY..........
     
  16. Himmelsfall

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    ppl with win 7 maybee havent realized yet that they are ****ed. PA thougth "oh lets tell them"
     
  17. GM Dew

    Game Master

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    During our last maintenance, the developers attempted to implement a semi-fix for this. However, as it has not improved the issue, we have now reverted this fix. Please restart your game to get the latest version. Unfortunately, this does bring it back to how it was before.

    Please rest assured that we are still pushing for a full fix every single day, however it is not an easy fix on the developers side. They have indeed recognised the issue as you can see during our last patch, and are still working on possible ways of fixing it.

    Best regards,
    GM Dew
     
  18. BDOISBROKEN

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    This is NOT A WORKAROUND!! It only fixes the coherent ui from crashing. Meanwhile you cannot play the game because you get 1 goddamn frame per second. STOP BEING A PIECE OF **** AND FIX THE GAME.

    PS: My value pack ran out on 4 accounts today. HINT HINT
     
  19. After Effects

    After Effects WhySoPerPlexx DarkKnight EU

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    Thank you so much for removing the the annoying prompt so fast! <3
     
  20. Hyperion212

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    Hey, I up this problem because I have it at 03/22/2019. If a solution had been found... (win10)
     
    #60 Hyperion212, Mar 22, 2019
    Last edited: Mar 22, 2019

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