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Staff Response Mystery of Summer Bugged on Metal Quest

Discussion in 'Bugs' started by DianTheJoker, Jul 7, 2018.

  1. DianTheJoker

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    JP players are being manually fixed by providing character/family name!

    They had the same bug! We demand a compensation! 6th day and tomorrow will be 7th while we waste effort and do all kind of crazy stuff and you are doing nothing, even that i provided you a list with 108(as of now) bugged people! How many of them you think will quit?
    How many of them are paying users? I am for sure! We pour money into this game and we are getting 0 support for 7 days!
    We do all of the job, that YOU are required to do! What am I - a hidden support for providing hundred people with info and advice and fighting for their rights? Are you going to pay me? Why should i investigate and provide proofs for something that you shouldve been aware of, since the first report came in!?! People are doing Part7!!! We are stuck for 7 days on Part4!!!

    Better think about what will be the compensation! You hosted event with physical rewards! And yet you are excluding people from participating!
    All wouldve been ok, if you told us there is a bug, so we shouldnt waste our time on doing sick ingame acrobatics, instead of making real life money, that we wouldve spent into the game! A simple response on the first day wouldve been sufficient!

    We watch streamers getting this quest passed with 0 effort...not even doing something special! WHY should hundreds of us experience frustration and despair, because you cant communicate?

    I wrote Personal Messages to almost all GMs here in the forum. Response? NADA! NOTHING! Is this how you treat your loyal paying users?
     
    ChooChooRockets and Masterio like this.
  2. AXlOS

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    You need to chill and take it down 10 notches.

    I'm not saying that they're not in the wrong. Bugs in BDO are notorious for not getting fixed until they've already devastated the community.

    But your holy entitlement needs to cease. Nobody owes you anything.
     
  3. DianTheJoker

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    First, you probably should edit the beginning of your post.
    Second, try to see the problem from our perspective, okay?
    Third, I know they do not owe me nothing...it just saddens the heck out of me how I had fun like never before when this event started and suddenly it went grim and sad.

    Seeing others having fun, while we are left for dead, without an answer is the same as straight insult to me and many other players, taking the fact most of us paid a lot in this game already and we deserve responsive support. I dont want them to tell us what to do - we know what to do; we dont want this to be fixed 30 mins after first bug report comes out... We just wanted a simple, not automated answer.

    Also, accepting something wrong is becoming a part from it. Talking bout being cool, while something is just not right. Sorry, that i have a vivid sense of pride and moral.

    P.S. : I have a condition for being over emotional and aggressive even in real life and im working on it, so excuse me if my post *cough* pulled your strings *cough*

    Anyway, everything that left for us is to wait till tomorrow.
     
    #43 DianTheJoker, Jul 10, 2018
    Last edited: Jul 10, 2018
  4. AXlOS

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    It didn't pull my strings, it just reflects poorly on our community.
     
  5. DianTheJoker

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    How come? Its for something that will (hopefully) inflict positive outcome? The thing im defending is exactly the community.
    Its being treated badly, which is against my views and its not because im affected. And which part of the community exactly?
     
    K9, Halaster and ChooChooRockets like this.
  6. Masterio

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    This event sucks, this bug is nothing to the drop chances for the 8 parts from monsters [earth part]. Just stop it on this bug trust me ;) I spend whole 2 days and droppped only 2 parts :(
     
    ChooChooRockets and DianTheJoker like this.
  7. Aegis

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    Had high hopes for patch day that this bug would get fixed. Started the whole chain from scratch still no interaction with the chest in nagas cave. I'm giving up. Thanks for GM's CM's for not hearing the outcry of over 100 people who are bugged in this quest. Thanks for making sure EVERYBODY get's to participate. Except us.
     
  8. "JUGGERNAUT"

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    i can't get the quest Magnetic Field quest to pop up i get an Error! when i switch Character
    [​IMG]
     
  9. DianTheJoker

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    They won, guys... Its not fixed, it wont be fixed. The whole event we received messages about "equal playing field and equal chances"...
    I call that a lie. Support is non-supportive. People are having fun and we are bugged and cant progress through the questline.

    I wont buy a single Pearl anymore, if that lack of assisting is how my support to the game is being responded.

    JP players are getting manual fix.
    Source : http://service.pmang.jp/blackdesert/bbs/posts/281066?category=1

    Here we are not getting a single answer in 7 days.
    I dont mind mindless 48 hour grind for 1 Earth part - if i dont get them its ok... i would know that ive tried.
    I dont mind 5th or 6th platform - its doable, even if the cost is 2 new keyboards and a mouse.

    Forget about the Grand Prizes - we are out and we even dont want to compete for that.
    Forget about the ingame Rewards (silver, Boxes, etc.) - those things can be grinded out.
    But being excluded from the single cool thing that PA made so far and not experience the fun - now thats a waste.

    I cant stress enough how low those publishers(yes, they manage the forums and the bug reports) fell into the eyes of many.

    Its so sad, that im numb already, stripped from all feelings ive thrown into trying to make them see the problem here and addressing this issue for the past 7 days.

    Good job...You really f***ed big time. I had the time of my life and now all I will remember for this game is the uber frustration.

    They won, guys...They won...
     
  10. Skiddz

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    translated by google
    "Even if I sent the contact book, it was a lump of "I can not answer", but at last I got a reply saying "Please write the date and time of acquiring and using ancient hieroglyphics" in the third attempt. Those who have not sent contacts yet, I sent, but those who were giving up trying to answer the template are items of trouble concerning the request and may be forwarded somewhat if I send it once. Thank you for your cooperation when I can"
    Where is about manual fix?
     
  11. Haurion

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    So.... is there no solution for real ? :/
     
  12. D3x

    D3x

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    Tryhard 7 Days ^^ folow the guids,guys on stream/youtube clips, no quest try my own stoff no quest...delet cach folders delet all quest from all alts, repair game, delet my lvl 9 char ..omfg still no quest, AWSEM EVENT for ME !
     
  13. ChooChooRockets

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    I saw the same error when I tried doing this quest earlier!
     
  14. DianTheJoker

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    @GMS
    How many people you need to complain, so you can take any action?
     
  15. SKUP0I

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    Hello. I ran into the same problem, tried a bunch of options. Our technical support is unsubscribed by auto-messaging. I'm playing on the RU server. Nickname SKUP0I
     
  16. Val-chan

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    Oooh you managed to capture a screenshot of this. I get this error too when I tried to trigger the quest!
     
  17. Val-chan

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    JP BDO staff's response is a confirmation that this is a progress sabotaging bug. Since whe is getting an "Error!" message is supposed to be normal? This is Bless Online level of sad :C
     
    DianTheJoker likes this.
  18. SKUP0I

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    Greetings.
    As it was already reported, the quest works correctly, which is confirmed by the fact that other players successfully complete the task.
    To complete the quest, you may need additional hidden conditions that you need to learn by playing the game.


    Here is a message writing technical support.
    Can we voice our guesses, what quests are not made, what knowledge has not been obtained, and find one common non-existing condition?
    I had a master craftsmanship on the character, and a specialist is mixing, I learned them, but the quest did not appear.
     
  19. DianTheJoker

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    All kind of people got it :

    - With 1 character taking all quests; with multiple
    - With Unaccepted quests; with those
    - Without story quests done; with story quests done
    - With using Hiero; without using Hiero
    - On character swap; on channel swap
    - With All quest option enabled; with some grayed out categories
    - and the list of duality in conditions goes on and on... Gosh, some video even shows a player ABANDONING Magnetic Field quest after receiving it, then swapping channel and getting it again... Not to mention a blocked person, that got it after Helms drop for Earth... is that condition too?

    For Christ sake, players got it even without knowing what they did... What hidden conditions? Is having hidden porn magazines in your mommas house a "hidden" condition(sorry for the bad joke)?

    If there are more conditions, they MUST be included in the hints! What are the hidden ones? We must dye our outfits in particular colors? C'mon be real...

    Its simple as that :
    - Get the 5 quests;
    - Have nothing else;
    - Swap channel/character

    This message is to shut us and to avoid the backlash. In my opinion, they didnt explored all corner cases and 100+ of us fell into that particular corner case they missed.
    Too stubborn to acknowledge it, since it will mean scrapping the whole competition, they will act like colorful unicorns and respond to us with nonsense.
     
  20. SKUP0I

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    In this case, after the end of the ivene, they can demand the same hidden conditions that we did not fulfill, and then if it was a mistake they can not hide it..
     

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