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NA Server Issues 30/10 (Resolved)

Discussion in 'Archive' started by CM Servantes, Oct 30, 2018.

  1. CM Servantes

    Community Manager

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    Greetings Adventurers,

    We are aware NA servers are experiencing issues at the moment, we are investigating on this promptly.

    For any further updates regarding this matter, please be sure to stay tuned to this thread.

    Please accept our apologies for the unexpected inconvenience this may cause, and hope to get NA server functional as soon as possible.

    Thank you for your understanding.


    Details

    [04:48 PDT / 11:48 UTC]
    • DDOS attack on NA detected. We’ll be updating on this issue realtime.

    [05:00 PDT / 12:00 UTC]
    • DDOS attack has stopped and we have taken measures to alleviate the servers
    ______________________________________________________________________________________________________________

    [14:00 PDT / 21:00 UTC]
    • We received another set of DDOS attacks. We are investigating the issue.
    [18:00 PDT / 01:00 UTC]
    • We are still detecting ongoing DDOS attacks. The tech team is taking measure to prevent the attacks.
    [19:50 PDT / 02:50 UTC]
    • DDOS attack has stopped and we have taken measures to alleviate the servers
     
    #1 CM Servantes, Oct 30, 2018
    Last edited by a moderator: Oct 31, 2018
    Tokigare, Sibyyl, Ghosthound and 6 others like this.
  2. AllAboutTheRP

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    Thank you for the update. I was wondering if this is happening again.
     
  3. Fookie

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    erp for compensation when?
     
    unange, Rosedunn, Motoko_Shi and 2 others like this.
  4. Toppest of Keks

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    God dammit, I thought this was done. Another wasted 10m training book.
     
  5. Foggen

    Foggen Musa 63 NA

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    Perfect time for this to happen, while I'm trying to afk grind from 61.98 to 61.99...
     
  6. Foggen

    Foggen Musa 63 NA

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    Put in a ticket. Contrary to the tooltip they do compensate.
     
    Forestfroggy and Retribution like this.
  7. Toppest of Keks

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    Yeah, they took care of me for the first book when the ddos first started and it wasn't widely known what happened at the time. I'm looking at... about half the time of this book lost, given the amount of exp I've made overnight.
     
  8. Stabby

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    Got back to my computer to find a specific error code. It means my password has been compromised. This was more than a DDoS wasn't it?
     
    Motoko_Shi likes this.
  9. Wired x Take Notes

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    3 days worth of play, time-based event rewards, and value pack gone. Only paltry and ultimately futile attempts, if any, have been made to avoid the problem. Start doling out compensation. This is beyond ridiculous. DDoS mitigation services exist and you need to get on the ball, Kakao.
     
  10. Zoda

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    They don't compensate, customer support acts as if you're trying to scam them.
     
    Rosedunn, Lanqo and Desibabez94 like this.
  11. Hemuk

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    Well I mean, to be fair; if they compensated for DDoS attacks they'd be encouraging them lol
     
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  12. Siyashiye

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    They do compensate.
     

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  13. Boink

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    I lost my jin crystals with the DDOS attack on Saturday. It took about an hour and I got my crystals back. BDO Customer Support is awesome.
     
    JeanJean and unange like this.
  14. Amieelee

    Amieelee Valkyrie 63 NA

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    Are we having another DDOS attack now can not gather
     
    Mycca likes this.
  15. Skarrlette

    Skarrlette Sorceress 62 NA

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    Having trouble again right here, friend as well...
     
    Mycca likes this.
  16. AllAboutTheRP

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    Here we go again.
     
    Mycca likes this.
  17. Pirsig

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    Yeah, all's well in Velia then suddenly the world starts unloading.
     
    Mycca likes this.
  18. DarkGG

    DarkGG Darkiee Sorceress 61 NA

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    Cool get to lose all my afk fishing
     
  19. Stabby

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    Servers are down.These DOS attacks are getting expensive due to training dummies. Give us XP books.


    grrr.jpg
     
    #19 Stabby, Oct 30, 2018
    Last edited: Oct 30, 2018
    RedCup likes this.
  20. MarkrLikker

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    Woo. round 5. START
     
    Mistarpotato likes this.

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