They were never 'enthusiastic' about banning people. The ONLY time we have ever gotten any announcement or major pushes of banning people in this game is when we caused enough stink about the game being hack/cheat riddled that it made the page of some gaming news websites. Half of the ban waves were overturned, the other half were minor. Each time it does happen we get a 'renewed commitment' that they are improving their ability to take care of the problems and that they'll step it up and keep us better informed and each time. It's been 5+ months since the last ban wave (The immortal Hystria grinders, market bots and sea crossing speed hackers) where they specifically made a post about all this and literally not one word has been mentioned since. ...and yet here I am 5 months later having just put in another ticket about people using the same hacks I was reporting back then.