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[Notice] Automatic Email Service Outage [Resolved]

Discussion in 'News & Announcements' started by CM Aethon, Oct 20, 2017.

  1. CM Aethon

    Community Manager

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    Update: This issue has been resolved, players that have not yet received their emails will need to resubmit a new request.

    Greetings Adventurers,

    The Black Desert Online automated email service is currently experiencing an outage, and as a result of this the following account actions may be impaired:
    • Creation of new accounts (This process requires the generation of an automated verification code).
      • Both Steam and the Web Service are affected.
    • Password reset requests
      • Both Steam and the Web Service are affected.
    • Secondary computer verification code
      • Specific to the steam platform.
    We are currently investigating the cause of this outage, and will update this thread when we have more information. We apologize for any inconvenience this may cause; your patience and understanding are greatly appreciated.

    All the best,

    The BDO Team
     
    #1 CM Aethon, Oct 20, 2017
    Last edited: Oct 20, 2017
    Andaro likes this.
  2. Celaiona

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    DK ram horns when
     
    Cinnae, Desado, Sibyyl and 1 other person like this.
  3. Shana~~

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    DK ram horns when
     
    Calwong likes this.
  4. Lember

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    DK leather bdsm costume when?
     
    Aquamire, Calwong and GamePois0n like this.
  5. CM Aethon

    Community Manager

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    Soon™ as I get done sweepin these chimneys.
     
    Aquamire, Ellly, Jramodarr and 7 others like this.
  6. FluffyQuack

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    500 energy isn't enough for you!?
     
  7. CM Aethon

    Community Manager

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    Can't stop, wont stop!
     
  8. peaceminusone

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    Will we ever get authenticator app for non steam accounts ?
     
  9. Captain Vale

    Joined:
    Oct 21, 2017
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    Thanks for everything Mr Community Manager!
     
    valeren likes this.
  10. ManlyBeard

    Joined:
    Jun 25, 2016
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    Mystic when?
    Her Halloween costume when?
    Cash out on Mystic with Halloween costume when?
     
  11. DedKorean - Ezzy

    DedKorean - Ezzy BlueTeam DarkKnight 59 EU

    Joined:
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    Buff goat mountain exp when ?
     
  12. Heartbeat

    Joined:
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    Copy and paste of KR when?
    Real information provided when?
     
  13. Seboros

    Seboros Warrior 60

    Joined:
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    Void Knight Costume When? -whispers- It's already in the game files you just need to let us see it ;D
     

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