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[Notice] NA Connection Issues [Update: 11/17 | 18:11 UTC]:

Discussion in 'News & Announcements' started by CM Aethon, Nov 3, 2017.

  1. crawlord

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    you lost me at wireless...
     
  2. jarvs

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    Oh no....
     
    crawlord likes this.
  3. Dag

    Dag

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    I can only stay online about 3 minutes and the game DC.
     
  4. Donahey

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    “ISP” lol Oooookay. I see a common denominator here....
     
  5. kodex

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    I have same issue :(
    I bought VPN access and setup connection via UK and since that time no lag and no DCs so this is NOT My ISP fault.

    @GM's it looks like you have routing problems.
     
    manole10 likes this.
  6. Restless

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    stayed connected from last morning, until this morning, where lag caused a reload, no disconnections so far.

    the lag is back with vengence must be the overloaded servers causing the minor lag im experiencing
     
    #446 Restless, Nov 10, 2017
    Last edited: Nov 10, 2017
  7. DudeZ

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    Servers haven't stayed crowded for two weeks now
    Still disconnecting 11/10/2017 Game continues to slowly become more unstable and disconnect after playing. Relogging makes the game run smooth and work ok for a bit. Always runs fine at first with minimal desync.

    Going on two weeks of barely playable to unplayable. No other games/internet related thing's have any issues yet BDO remains barely playable for a whole lot of people. Servers that previously stayed crowded still show 95 percent empty 11/10/2017 after two weeks.
     
    manole10 likes this.
  8. Angerith

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    a lot of ppl have stopped playing till this issue is resolved... I dont want BDO to die :'(
     
    manole10 likes this.
  9. Restless

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    don't hold your breath babe
     
  10. wellman029

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    Great you guys even screwed up your criteria report , your nothing else if not consistent ,
     
  11. wellman029

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    LOL GIVE............... that would imply they gave a **** , you wont even get a black stone
     
  12. RamblingRose

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    Just a few questions about the form. You want this in UTC time? And just one incident, the latest one?

    (I have had problems since Nov 1 UTC, the patch seemed to stop the DCs thankfully.) My horse autolooped with no problem for 8 hours last night but this morning the desyncs came back. So do I just use the latest desync today as the incident? TY! Want to help out with accurate info!
     
  13. Chepe

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    I don't actually get logged out of the game, but the game constantly reloads which stops my auto-path. is there ANY way to fix that??
     
  14. Mønst3r

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    No. Pages of people having the same issue.
     
  15. CM Aethon

    Community Manager

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    I'll be updating the form to be a little more clear (thank you for the questions btw!), for times please use your local time, and use your best estimate of when it occurred in the event you are not reporting it as it happens. This will likely be the easiest for folks to fill out and give us a better data for identifying potential repeat issues at a given time.

    Any time you encounter a sustained interruption to your connection please go ahead and fill out the form, we are logging all possible forms of data to help isolate potential problems.

    * Please note: you may now submit more then 1 response, and a family name section has been included.
     
    RamblingRose likes this.
  16. wellman029

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    leasewweb.png

    why dont you have leaseweb take a look at their garbage servers
     
  17. eddie972e

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    i haven't disconnected not even once since last week, been running 24/7, and no lag for me either, i have att @ 100 megs.
     
  18. Vanadiel

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    I am carefully going to say success. Have been connected for 32 hours straight without any disconnects that I am aware off.
    If I did get disconnected it did not affect my afk fishing.


    Thanks Kakao for fixing the internet!
     
    RamblingRose likes this.
  19. RamblingRose

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    appears to be fixed on my end too. TY.
     
  20. Jackcalden

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    it appeared to fixed for a few hours yesterday, until i went grinding and then constant disconnects at cadry, maybe 5 minute intervals
     

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