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Staff Response Request in my return to BDO

Discussion in 'Technical Support' started by Lohwell, Jan 25, 2020.

  1. Lohwell

    Joined:
    Jun 9, 2017
    Messages:
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    The constant ads wore down on me.. and I will return to Black Desert Online. But I would like to have my character's family name and first name changed if that's possible, if not I wish to have a clean slate to recreate a new start in Black Desert Online.
     
  2. ChoeChoeTrain

    Joined:
    Oct 24, 2016
    Messages:
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    You're going to have to buy the family name and charatcer name change in the cash shop. No freebies unless theres something wrong with your name ie it being inappropriate, etc. If you want a clean slate why dont you just create a new character or just buy another account? Games on sale for $5 again anyways. Much cheaper than getting the name change lol
     
  3. GM Unruly

    Game Master

    Joined:
    Jun 11, 2019
    Messages:
    990
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    Hi there @Lohwell,

    I'm afraid that @ChoeChoeTrain is right. There's nothing support can do to "reset" your account (change FN, CN). We can just offer you alternatives, like the ones ChoechoeTrain suggested, or playing in a different region!
     

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