[Update | 00:50 UTC]: At this time the issue is still ongoing, our team has been working closely with our North American service provider to resolve the period disconnects users have been experiencing. Our initial efforts were unfortunately not successful, however we have received confirmation they are now in the process of taking additional measures by migrating traffic to another carrier. We will continue to keep this post updated as we receive additional information, we sincerely appreciate your extended patience. Additionally, if you are experiencing an issue staying connected to our service. We have created a submission form that will aid us in being able to deliver information tailored around affected users. This can be found »Here«. [Update | 01:50 UTC]: We believe the additional measures that were taken have resolved the disconnect issue the North American Service was experiencing. We will continue to actively monitor our systems and player reports for any potential resurfacing of disconnection issues. On behalf of the BDO Team, thank you for your patience while this matter was being resolved.