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Server Issue Resolution and Compensation

Discussion in 'Archive' started by CM Yukimura, Nov 22, 2017.

  1. EnGenX

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    Thank you! <3
     
    eitheldin likes this.
  2. Laforet

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    hahaha I'm form EU haven't had any lags and disconnects for ages and they gave us some sort of compensation lol :)
     
    BeeBee likes this.
  3. Andaro

    Andaro Archive
    Ambassador

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    Well done. ^_^ Delighted to see such commitment, it really does speak miles about the game and company. #GameOn
     
    CM Yukimura likes this.
  4. auzzell3

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    No more slacking plz..thanks for fix
     
    CM Yukimura likes this.
  5. Gxyin

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    Thank you :)
     
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  6. Nyalimera

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    Thankies~! <3 Keep it up. *huggles*
     
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  7. Abadele

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    This is awesome
     
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  8. Tonytony

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    Dont forget to notif the accuracy hidden. Ty


    @CM Yukimura
     
  9. NoBody in particular

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    We the BDo community are grateful for the fix. We appreciate the considerate compensation and apology. Please believe us when we are trying to help by reporting a major issue like this instead of giving us the excuses we received for our effort next time. We are all here for an enjoyable gaming experience and not trying to get one over on the BDO franchise.
     
    CM Yukimura likes this.
  10. OptimusPrime

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    As an official reply through an official channel, I understand that you are confined to using certain replies.

    I'll water down the ******** and translate this for the forum readers. After all, the people reading this are real human beings, not just dollar signs. Don't treat them like they're stupid because they're not.


    Improved Communications

    Our game is great, but our dev team sucks.


    1. Developers will discuss with GMs and CMs on how to better communicate with the community.​

    We still won't tell you the truth. We will continue to have meetings to whip out cover stories when issues happen. Because we have orders from management to remind us that these people are stupid and don't deserve the truth.


    2. We will try and fix the bugs as swiftly as possible.​

    Our dev team sucks, I don't know how an update to A can break X,Y,Z,Q,T,O,B,X,Z,X,Z (we kinda do but let's not go there). But we're doing the best with what we have.


    3. We will enlarge our window of communication.​

    *Canned Reply, blah blah*

    Also we're continuing to add new content. We're letting you know that we're here to make money, first and foremost.


    And Finally,

    We're not unbanning Bloo. Your stupid protest is going to get you nowhere.

    Pearl Abyss and Kakao Games team.
     
  11. Melgaroth

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    Wow!! Thanks guys. This is a promising sign. I appreciate all the work you do!
     
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  12. LordBrasca

    LordBrasca LordBrasca Ninja 61 EU

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    Compensation even for EU? Damn i feel a little bit bad since i didn't have problems at all.

    Thanks for the apology, communication is the most important part for us.
     
    CM Yukimura, eitheldin and BeeBee like this.
  13. MySelf

    MySelf Sorceress 61 EU

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    now in german an france and we are all happy :-)
     
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  14. el_bandito

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    Thanks! Now this is more like it! Happy to see some progress!
     
  15. ElPsyKongroo

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    YAY!! Value packs!woo woo! thanks BDO dev team!!
     
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  16. Code

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    Empty words. Apology letter right on Black Friday Sale day, not sooner or later. It's just how business works as a publisher, show puppy eyes to community and lie to them still just so they can blindly believe you and buy your ****.

    Have you unbanned Bloo? Hmm...

    Well if you meant what you just said not only you would've unbanned him, but you would've also done a Decent job at least in this 1 and a half year of publishing the MMO that was supposed to crush WoW. What would make me think you mean what you say now or that you're capable and competent enough to achieve your promises?

    Exactly, empty words. Oh and let's not forget you're also gonna publish AIR soon which means less time and effort dedicated to BDO. What a joke...
     
    flukeSG2 likes this.
  17. Stodderkongen

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    I don't need more kama blessings. as usual NA gets favored :P well some of experienced same lag connectivity issues on EU, i myself wasted more than 14+ of value pack cause i couldn't play. Seeing this middle finger to us on EU just makes me stay away even though issues might be fixed. Not getting my dimes on friday...
     
  18. FadedSky

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    Had NO problems on EU side
    But its nice to see you are working on it :)

    Bloo should stay banned
     
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  19. HamChezz

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    Thank you.
     
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  20. CaelumH

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    Apology accepted. Thank you for the effort that you guys put into fixing it. We really appreciate it. Hope that BDO will only keep improving further on.
     
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