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Staff Response servers/game is down?

Discussion in 'Technical Support' started by Tjaranis, Jul 18, 2019.

  1. Tjaranis

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    crashing at startup for launcher and dc'ed halfway through the night.

    can't see any official notice on anything.
    so therefore this post
     
  2. Amirite

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    Seems like it.
     
  3. Smileybones

    Smileybones Ranger 61 NA

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    Are you european or american ? I'm connected in NA just fine.

    Besides when server is down, your launcher doesn't crash, it provides an error message like "unable to connect " or something.
     
  4. Amirite

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    hmm okay so EU is down. Thank you. Going to try US now.
     
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  5. Kerenis

    Kerenis Valkyrie 61 EU

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    EU is definetly not down, playing on it right now
     
  6. Amirite

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    The game launcher will not let the game load anymore or it can't connect when after i click start. I still can't log in so i made a ticket.
     
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  7. Void_qq

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    Same problem as @Amirite , tried different standard solutions and reinstalled the game.
     
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  8. Tjaranis

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    it's down for us.
    same..

    no official tell on it -_-
     
  9. Tjaranis

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    was moved to tech where NO ONE looks and no official word on it...

    TY , now we can be completely ignored -_-
     
  10. Kerenis

    Kerenis Valkyrie 61 EU

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    maybe it's your ISP, have you tried restarting your internet modem or dunno how the decoder stuff called?

    or maybe try contracting your service provider
     
  11. Tjaranis

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    it is not the isp that changed something to make the bdo launcher Freeze up then crash on "play" bottom .

    also allowed the reset,flush,etc. which just made it die on the play push instead of after the "start" bottom was pushed...
    ---
    there website is also dodgy as hell all day, with both comments and edits and general updates
    ------------------
     
    #11 Tjaranis, Jul 18, 2019
    Last edited: Jul 18, 2019
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  12. Kerenis

    Kerenis Valkyrie 61 EU

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    is there a repair function in the launcher somewhere? (dunno cus i play on steam)
     
  13. Tjaranis

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    there is, doesn't do anything at all.

    start launcher top right side at options
     
    #13 Tjaranis, Jul 18, 2019
    Last edited: Jul 18, 2019
  14. Taj

    Taj Shai 61 EU

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    I haven't got this problem, but I see two of my guildies talking about it in Discord also.
    Both having it.
     
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  15. Kerenis

    Kerenis Valkyrie 61 EU

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    tbh i have no idea, have you tried reinstalling the game / launcher?
     
  16. Joungf

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    Launcher certificate reload option maybe will help - if it is this issue.
     
  17. Taj

    Taj Shai 61 EU

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    Got a pointer to a guide to that?
     
  18. Joungf

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    cert_01.png
     
  19. Taj

    Taj Shai 61 EU

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    Ah they can't get this far, the launcher crashes when opened.
     
  20. Joungf

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    Oh, ok. This will not help then. Sorry.
     

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