1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Staff Response Service Control Manager..... WHY ??!!

Discussion in 'Technical Support' started by Ayane69, Aug 5, 2018.

  1. Ayane69

    Joined:
    Jul 4, 2017
    Messages:
    43
    Likes Received:
    5
    Having a friggin blast trying to fix a XIGCODE3 10000091A (or what ever the hell it is) VIRUS ALERT.
    The Only consistent thing that I can find in the error logs is System C.M.
    A NORMAL part of NT/Windows ......
    Information 8/5/2018 5:51:45 PM UserModePowerService 12 (10)
    Information 8/5/2018 5:51:45 PM UserModePowerService 12 (10)
    Error 8/5/2018 5:51:41 PM Service Control Manager 7000 None
    Information 8/5/2018 5:42:57 PM UserModePowerService 12 (10)
    Information 8/5/2018 5:42:57 PM UserModePowerService 12 (10)
    Information 8/5/2018 5:41:28 PM UserModePowerService 12 (10)
    Information 8/5/2018 5:41:27 PM UserModePowerService 12 (10)
    Error 8/5/2018 5:41:22 PM Service Control Manager 7000 None
    Information 8/5/2018 5:40:02 PM UserModePowerService 12 (10)
    Information 8/5/2018 5:40:01 PM UserModePowerService 12 (10)
     
  2. Ayane69

    Joined:
    Jul 4, 2017
    Messages:
    43
    Likes Received:
    5
    Good luck..
     

    Attached Files:

  3. ElectroStingz.

    Joined:
    Dec 13, 2017
    Messages:
    474
    Likes Received:
    215
    Hello,

    Have you tried performing a new Windows install to a clean / formatted drive?
    • Once the install is complete just make sure the nvidia drivers are installed and you have a working network connection.
    • Do not install anything else, no software, no gaming keyboard apps, no antivirus, OC apps.
    • Just BDO.
    Try the Windows 10 media creation tool for making a bootable USB installer.
    https://www.microsoft.com/en-gb/software-download/windows10

    Overclocking the CPU / memory and GFX card can cause issues too so for this test stop all overclocks.
     
  4. Ayane69

    Joined:
    Jul 4, 2017
    Messages:
    43
    Likes Received:
    5

    Already tried clean install, format C: etc.. just Nvidia drivers, MB drivers, No anti-virus or anti-malware or VPN installed.Even ran sfc /scannow in admin power shell, re-installed game, deleted NA folder & ran game repair.
    I use Media creation tool already for years.
    Still SAME result XIGCODE flakes.
    WTSF is the deal ?
    Why only some systems and not all of them ?
    This game doesn't warrant a complete wipe/re-install of WIn 10 for a 2nd time or complete removal of ANtivirus and anti malware.
    If there's no patch or a fix by Friday, I'm just giving up I don't need hopeless aggravation I play the game to get RID of stress NOT CREATE IT.
     
  5. Ayane69

    Joined:
    Jul 4, 2017
    Messages:
    43
    Likes Received:
    5
    Finger err figure this out please
    [APPLICATION]

    Information 8/6/2018 5:42:11 AM Security-SPP 16384 None
    Information 8/6/2018 5:42:02 AM ESENT 916 General
    Information 8/6/2018 5:41:58 AM Windows Error Reporting 1001 None
    Error 8/6/2018 5:41:44 AM Application Error 1000 (100)
    Information 8/6/2018 5:41:41 AM Security-SPP 1033 None
    Information 8/6/2018 5:41:41 AM Security-SPP 1034 None
    Information 8/6/2018 5:41:41 AM Security-SPP 1034 None
    Information 8/6/2018 5:41:41 AM Security-SPP 1034 None
    Information 8/6/2018 5:41:41 AM Security-SPP 1034 None
    Information 8/6/2018 5:41:41 AM Security-SPP 1034 None

    [SYSTEM]
    Information 8/6/2018 8:25:24 AM UserModePowerService 12 (10)
    Information 8/6/2018 8:25:24 AM UserModePowerService 12 (10)
    Information 8/6/2018 8:23:47 AM UserModePowerService 12 (10)
    Information 8/6/2018 8:23:47 AM UserModePowerService 12 (10)
    Error 8/6/2018 8:23:43 AM Service Control Manager 7000 None
    Information 8/6/2018 8:14:35 AM Kernel-General 16 None
    Information 8/6/2018 8:13:04 AM Kernel-General 16 None
    Information 8/6/2018 8:12:54 AM UserModePowerService 12 (10)
    Information 8/6/2018 8:12:54 AM UserModePowerService 12 (10)
    Information 8/6/2018 8:11:19 AM UserModePowerService 12 (10)

    and XIGCODE log attached...
     

    Attached Files:

  6. ElectroStingz.

    Joined:
    Dec 13, 2017
    Messages:
    474
    Likes Received:
    215
    Obviously one doesn't know what steps you have taken already to try and resolve the issues.
    If a clean OS + Format does not solve anything then perhaps it is a hardware fault.

    Did you stop all forms of overclocking?
    And have you tried anything to test your hardware?
    Is this a Ryzen build? (what do you have) a while back there were issues with the AMD AGESA / Pinnacle firmware causing issues.
     
  7. Andaro

    Ambassador

    Joined:
    Feb 8, 2016
    Messages:
    7,669
    Likes Received:
    6,679
    @Ayane69 please state what the problem is, (I.e. Is the game being force closed by Xigncode and you are receiving a message?)

    also please post a screenshot of the problem when it happens, and also please upload your DirectX Diagnostic report.

    Thanks
     
  8. GM Kaioken

    Game Master

    Joined:
    Oct 19, 2017
    Messages:
    2,989
    Likes Received:
    332
    Hi there.

    Please send us in a ticket with your DxDiag and Xigncode log attached, please.
     
    Andaro likes this.

Share This Page