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Under Investigation Transport stuck

Discussion in 'Bugs - Archive' started by doomipappa1, Jun 6, 2018.

  1. doomipappa1

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    tarif - port epheria transport stuck, those have been sailing between tarif and port epheria 4-5 days now...
    transport.png
     
    Tvvin likes this.
  2. GM Dew

    Game Master

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    Hey doomipappa1,

    We're aware of this issue and have forwarded it to our technical team. We apologise for the inconvenience, and thank you for your patience while we work on the issue.

    Best regards,
    GM Dew
     
  3. doomipappa1

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    almost 2 week now... just cancel/remove those ?
     
  4. GM Dew

    Game Master

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    I'm sorry for the inconvenience, doomipappa1! Unfortunately, we cannot manually remove these from the transport. Once we find a global fix for the issue, they will be automatically unstuck. I must ask for your patience until then. >.<

    Best regards,
    GM Dew
     
  5. Illuvatar

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    Any update on this?
    I have quite a good money in relic shards stuck at the same route and it has been like that for 4 days already...
     
  6. Illuvatar

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  7. AintGonamakeIt

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    tarif - port epheria transport still (again?) stuck .... very sad, so sad :(
     
  8. Shenkt

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    Still Stuck.
     
  9. Ametenshi

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    The last time this happened, it was "fixed" via maintenance. It wasn't the next maintenance after shipment, though. 2 or 3 maintenance weeks passed before my shipment went through last time.

    An unplug/plug in, turn off/turn on, reseat cards of a digital sorts, I guess.

    Don't get too excited if your issue is "fixed" over a maintenance period. My last stuck issue was shipping cinnamon to replicate the issue because of a friend's shipment.

    Against my better judgement, I used it to ship a good bit of cotton to Epheria for some crafting I wanted to do. It's cheap, I can afford it from the marketplace, but this is still annoying.
     
  10. Shenkt

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    Hopefully they 'fix' it again this patch.
     
  11. puddle

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    It seems my transport got stuck as well a few days ago :(
     
  12. Solsi

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    I'm having this bug as well. Happened yesterday so it's 25 July patch.

    In my case it's almost gamebreaking, because it's x96 transport slots that's used and stuck between Altinova -> Ancando Inner Harbour. They've been going back and forth since yesterday. This prevents me from using the transport function almost entirely, since I only have 4 usable slots left to send stuff.

    It can't be expected to play like this for weeks. Being limited to only 4 free transport slots really hurts gameplay and such a major inconvenience it's causing headache. They really need to fix this crap now.

    Just so damn tired of all these major bugs, that takes weeks or even months before fixed. First my witch accuracy + pet bug that prevented me from grinding for weeks. Than the Coherent UI bug that lasted months and prevented me from using beautify almost, black spirit game and a bunch of other function. Now this **** with bugged out transport items. Again, I have 96 fricken' items that stuck in a transport loop. Just do something in reasonable time for once please.
     
    wuhao_nemo and VasilisD like this.
  13. OOVVHHCC

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    Same problem happened between Altinova -- Ancando Inner Harbour transport. Some event items are involved. Hope it can be fixed before they are being removed.
     
  14. Blitzhande

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    I don't usually ever post to these forums, mainly just lurk. But this bug is completely GAME BREAKING. I just submitted a ticket as I have a full 100 units stuck between Ancado Harbor and Altinova. I cannot use the warehouse transport system AT ALL and my shipment has been stuck for a solid 12+ hours now on the boat (I can view it and see the items). Over 10k Palm, Vanadium, Titanium, Elder, crystals, etc. - all rare goods from Valencia worker gathering. My worker empire stretches from Epheria to Arehaza and I cannot move ANYTHING around now.

    Someone in Software Development, preferably a VP or higher, needs to put down their coffee and MOTIVATE their staff to fix this. My future financial support of this game depends on your response and the speed at which you resolve this issue. That it's been ongoing since June 6th is completely unacceptable and were you a member of my staff you'd been given a bankers box and a 2-man escort off the property already.
     
  15. Bohemo

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    Transportship from Altinova to Ancado Inner Harbor is stuck ( turn back to Altinova when it reach Waters east of Altinova Castle)
     
  16. Solsi

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    Actually feels nice reading that, because it means it's not just me that's crippled atm by bugged out transport. Hopefully wont take weeks to fix this, since it affects everyone and it's the entire Altinova to Ancando that's broken.
    It's really gamebreaking anyhow, because people have 100+(or close) to crates stuck in transport on that route atm. Me being one of them :(
     
  17. OOVVHHCC

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    Agree. I didn't realized until I posted here that it has been reported since June 6th and they did nothing. Even if it is a huge project to fix the bug, they can simply increase the 100 limit temporarily to 200 and send notes to warn other players. Unfortunately, they did nothing.
     
  18. sneakily

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    I have stuff stuck going from altinova to annacondo inner :(
     
  19. NanoPoly

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    I've got this problem also.
    Before if you had something on transport and jumped server, sometimes it created a 2nd wagon from that server (old server). Wagons dont seem to be in sync across servers. Back then it helped to re-log to get your items back when your wagon from old server had arrived. But something new seem to have broken it
     
  20. EckmanCA

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    Same, shipment stuck between Altinova and Anacado. I see boat icon makes it about to Mediah Castle area, then turns around. Fire that captain!
     
    von_sch likes this.

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