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Twitchcon stream code not getting rewards

Discussion in 'Community Support' started by Joa, Oct 26, 2018.

?

Anybody else have this problem?

  1. Yes

    4 vote(s)
    66.7%
  2. No

    1 vote(s)
    16.7%
  3. Yes(but I cant redeem my code)

    1 vote(s)
    16.7%
  1. Joa

    Joa

    Joined:
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    Tuned in to the Twichcon stream, code popped up, redeemed it on site which redirected me to the account tab under coupons where I could just click-redeem it. Logged in after the servers got back up only to notice that I didnt get any in-game mail or any rewards under the reward tab that I could collect. All of my guildies have gotten their so far by doing this, would like to see this fixed. Thanks for your time.

    Edit:
    Lauren box x3 (not received)
    "The First Archer" title (received)
    Streamer box (received)
     
    #1 Joa, Oct 26, 2018
    Last edited: Oct 27, 2018
  2. Hildeod

    Joined:
    Jul 12, 2017
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    Did they get all of said items? Or was there only just the three lauren family boxes?
     
  3. Joa

    Joa

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    They got the x3 lauren boxes
     
  4. Hildeod

    Joined:
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    So they didnt even Get the title or the streamer reward did they?
     
  5. Joa

    Joa

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    Dont think they knew about that, servers went down 15ish minutes after they got back up, so I dont think they noticed them
     
  6. Lynix48

    Joined:
    Dec 31, 2017
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    You cant login with steam on the Website which means that you need to click "Redeem" in game than you enter the code, you choose NA/EU than it will be in your redeem list after that you gotta klick Available and you will get it in the mail tab.
     
  7. Deadly_Poison

    Joined:
    Jan 16, 2017
    Messages:
    191
    Likes Received:
    135
    Lauren box x3 (received)
    "The First Archer" title (received)
    Streamer box (no code yet)
     
    #7 Deadly_Poison, Oct 26, 2018
    Last edited: Oct 26, 2018
  8. Joa

    Joa

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    not playing on steam...
     
  9. Prime Vlilijorn

    Joined:
    Oct 26, 2017
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    117
    Didn't get #3 reward on day one after redeeming it earlier today. I got all 1,2,4,5,6 just not 3.
     

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