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Unable to Use [Season] Boss Gear Exchange Coupon

Discussion in 'News & Announcements' started by CM Yukimura, Sep 4, 2020.

  1. CM Yukimura

    Community Manager

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    Greetings Adventurers,


    We are aware of the issue where some players who graduated the Summer Season and used Tuvala Conversion Stones of their Tuvala gear cannot use the [Season] Boss Gear Exchange Coupon to exchange their Tuvala gear for Boss Gear.


    ■ Adventurers who cannot proceed with the Boss Gear exchange quest

    Players who did not complete the Summer Season graduation quest before the end of the season.

    • This issue will be resolved with the September 9 maintenance. (The graduation quests will have been changed to be completed.)

    ■ How to exchange Boss Gear after the September 9 maintenance

    1. Complete the quest [Season] Fughar's Special Gift, where you can receive the Summer Season Special Gift (1 Black Spirit Emoji (Permanent))

    2. Proceed with the quests [Season] Even Sharper Weapon, [Season] Even Sturdier Armor from Fughar to receive your Boss Gear
    • You must have a [Season] Boss Gear Exchange Coupon in your bag to complete the above quests.

    • Exchanging a Tuvala gear for a Boss Gear will decrease the enhancement level by one. (PEN → TET, TET → TRI)

    We apologize for the inconvenience and we ask for your understanding.


    Thank you.
     
    #1 CM Yukimura, Sep 4, 2020
    Last edited by a moderator: Sep 4, 2020
  2. J0hnBoneJ0nes

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    Good Stuff, thanks for the update!
     
  3. MermistaMermaid

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    I also had to extract my crystal out of gear before he would accept it.
     
  4. EcK0

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    Hello, there was information that today on 09/09/2020 it will be possible to end the season and there is still no this quest ... gj kakao
     
  5. Megta

    Megta Archer EU

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    And where was this information? Never seen it, only people sayn "they hope they can".
     
  6. EcK0

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    after all it is written from September 9, after maintenance, it will be repaired?
     
  7. Megta

    Megta Archer EU

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    No one from kakao ever said you can graduate after today maintenance!
    Everything CM Yukimura said in this topic is for summer season and not for fall season!
     
  8. Askan ken

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    what if I already gave the boss exchange coupon to Tranan?
    Will the Exchange Coupon come back if I forfeit the quest?
     
    Diamond143 likes this.
  9. Diamond143

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    I don't have the coupon, am I stuck with the Tuvala gear permanently?
     
  10. Jena

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    Write support. I did and they sent me another coupon because the quest or I messed up. This was before Season 1 ended however. Not sure about now. If they look and see you havn't been able to complete quest, they should give you the coupon. Remove crystals first.
     

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