Ticket 811171 is undergoing some technical issues. It was created for 21 days ago. Ever since, the request remains unsolved due to no reply/action from GM. It has been 'updated' in the sense that someone is looking at it from time to time, but nothing is being done. Please have a look at my last two replies at the bottom for a summary. I understand it is busy times for you GMs/CMs, as you understand my concern.