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Valencia Siege Issues - NA [3/24/18]

Discussion in 'Archive' started by CM Aethon, Mar 25, 2018.

  1. CM Aethon

    Community Manager

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    Greetings Adventurers,

    During this weekend’s siege (3/24) on the North American service, our siege monitoring team observed an issue that resulted in a large portion of the participants being disconnected from the Valencia siege server. Unfortunately many players were unable to rejoin the server and/or encountered abnormally high amounts of lag over the course of the ongoing siege.

    This resulted in an volatile siege environment for all participating combatants. While our team worked as quickly as possible to address the issue, they were unable to reach a resolution prior to the completion of the siege. All participating guilds that did not win the region will be compensated for the disruption of gameplay that was experienced during the siege. Each of these guilds will receive an individual tax payout equivalent to 30 percent of the Valencia regions taxes, on the conclusion of maintenance on March 28th.

    We have compiled information from the siege and worked directly with the developers to identify a potential cause for the issue experienced during this siege. During next week’s scheduled maintenance, we’ll be applying fixes to help address the lag players experienced. Specifically when a significant number of players reside within a small region of the game world.

    We at Kakao Games and Pearl Abyss, fully understand how frustrating an incident like this can be, and sincerely apologize for any inconvenience this may have caused. We’ll continue to monitor future sieges, and work to resolve any future issues.

    [Edit on 3/28] The compensation will be sent out during next week's maintenance on 4/4 instead of 3/28 maintenance. Distribution schedule has been changed to next week so that the tax from Valencia this week until Saturday can be calculated to accurately calculate the 30% that will be sent to the other 11 guilds.
    Also, please stay tuned for the next Dev Diary announcement tomorrow on 3/29. We hope to announce some exciting news that will help with the lag situation during sieges.


    - BDO Team
     
    #1 CM Aethon, Mar 25, 2018
    Last edited by a moderator: Mar 28, 2018
  2. Seboros

    Seboros Warrior 61

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    SEIGE MONITORING TEAM AHAHAHAHAHAHA
     
    Caan, andryk99, Hau101 and 70 others like this.
  3. rcoan.syr

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    How about you just not use ****ing LeaseWebs the shittiest server providers known to man. BOOM problem solved. You asshats really like to tip toe around the problem. It your server provider period.
     
    Gaiden, Hau101, Lorenian and 28 others like this.
  4. ✪Dark✪

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    Omega LUL, what a ****ing meme. If they lost they lost, stop being a baby about the castle.
     
    Foxens, Kaleena, Ellly and 3 others like this.
  5. Yuii

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  6. SirChimi

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    Did you not "Observe an issue" on calpheon for the last 8 weeks?
     
    andryk99, Hau101, Lorenian and 30 others like this.
  7. Cymaticx

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    Nah no way, this has to be a lying post. It was our ISPs
     
    #7 Cymaticx, Mar 25, 2018
    Last edited: Mar 25, 2018
    Kaleena, Life2v, Nlshklll and 3 others like this.
  8. Nmr

    Nmr

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    only NA matters it seems, we need more streamers EU.
     
  9. CirillaReturns

    CirillaReturns KamiComplex Valkyrie 62 EU

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    Nice to see that you don't give two shits about it when it happens in EU every time there's a major fight in Valencia though. Thanks Kakao.
     
    andryk99, Happywall, Hau101 and 39 others like this.
  10. Dotted

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    i dunno dud, sounded more like server couldn't handle the connections
     
    R.Prescott, Face_Peeler and Veight like this.
  11. Cazzy |JIN|

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    How you gonna have a game that advertises large scale sieges if it doesnt work.
     
    Hau101, Rilok, Macrologus and 11 others like this.
  12. The Curse

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    so this happens to ManUp and they get a break but months ago this happened every seige that had Cho there, where is our compensation. this is so BS ManUp lost they should have compensation when you guys never did it in the past, makes it seem like u guys are just biased about one guild. i mean lets not forget ManUp and Snake also helped made those seiges lag out with they call to gather BS now they got a taste of what Cho has been doing and the GM reward them?
     
    Brightcide, Kaleena, Rilok and 7 others like this.
  13. Ruby Rose

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    @CM_Aethon Thank you for the swift response as it shows action is being taken and care is being put into improving the siege scene. Hopefully this can be the start of something for all five territories to have these kind of fights without the lag and disconnecting being a present factor disrupting the flow of the fights leading to an outcome players will question on two different sides.
     
    Andaro and Despins like this.
  14. Rionat

    Rionat Berserker 63 NA

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    So what the **** about Calpheon and every other ****ing cancer siege with 10+ guilds? Wtf kashkow
     
    Kaleena, Halvaard, Rilok and 7 others like this.
  15. Ailurus

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    lol
     
    Kurenai likes this.
  16. WarrEn 2

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    good god, you just can't make this **** up... HOW ABOUT YOU FIX THE REASON THE SIEGE WAS ****??
     
  17. Asami

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    I'd rather you guys fix the servers.
     
  18. Hุastyyy

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    Fix the servers instead of compensating us. People in my guild don't wish to siege because it's a lagfest
     
  19. Lotac

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    So this happens to so many node wars. Even T1's.
     
  20. BekiLL

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    You guys are idiots, you are basically enticing these guilds to zerg down every region so that they can receive 30% payouts even if they don't take the region.
     

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