Just as the title stated, when did it ever require a key to redeem in order to change passwords? I bought this game via website back in 2016, and all I got was access to download the game, an email receipt through paypal & statements or bank transactions / statements. No key was involved or included. I literally changed my password like a good month ago, and suddenly, this is asking for a key? What KEY? Let me know if anyone ran into this problem & if i have no choice but to send a ticket.