"Greetings Adventurer! I am GM Creator, here to help players and ride dragons. Since the dragons are gone, I'm all yours! I understand that you have class balance issues, we apologize for the inconvenience that you're experiencing . Nobody likes to encounter these issues, so we're here to try and get you back into the game as quickly as possible. Our goal is common: to make sure that everyone may enjoy Black Desert Online. As I see that it's not the first time you are reporting this to us. We are grateful for every report and suggestion. Please understand that the decision and the balance of the game isn't in our hands, all the game related changes are made by the developers of the game: Pearl Abyss. All we can do is that sending our findings and your feedback (made on the forum, with the other players' suggestions) to our developers, however they are constantly monitoring the forums that's why important to raise the awareness for a change or a feedback. Please note that if an idea has 500 supporters (forum) it's has a better chance (and weight) to consider it as a change. While a simple GM report won't make a huge difference. You (as our player) has the real power to bring changes into this world! Thank you for your understanding and cooperation! If you have any other question or require further assistance, please do let me know and I'll get back to you as soon as possible. /me off for dragon riding ;) May the Black Spirit be with you! GM Creator Black Desert Online Customer Support Our knowledge base is regularly updated and contains a lot of useful articles. They can help to answer many common questions and save you from having to wait on a response from a Game Master. Check out des teeth! ... I mean links!"