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Staff Response Wondering if there is another way for an email change?

Discussion in 'Community Support' started by Doll's Eyes, Jan 11, 2019.

  1. Doll's Eyes

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    Hi, hello.

    Like the title says, I need to change my email, but I feel super uncomfortable about giving BDO support my personal information, or anyone for that matter. If anyone has any suggestions feel free to reply.
     
  2. Doll's Eyes

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    Edit: I'm using Steam
     
  3. AtomicPotato

    AtomicPotato DarkKnight 62 EU

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    You want to move BDO to another steam account? Don't think its even passible, also whats wrong with giving you ID? they just need to make sure that you are person that own game, so they not only need to ID, they need it to match buying ticket.
     
  4. GM Dranzerkai

    Game Master

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    Hello Doll's Eyes,

    At present the only way to change an e-mail change is to provide information which is examined by a single GM and is marked for deletion afterwards, whether or not the information is a match on our system or not. We do not share, disclose or store any of the information on your document on our end and your document is used solely for verification purposes.
     

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