That Pearl Abyss doesn't give a **** on actually resolving costly issues. They will rather let the veterans quit, freeing up traffic for the next batch of suckers to milk: consoles, steam, SEA region. Not to mention things down their pipeline like the mobile and the new games. They've done the math. Relocate NA servers? HAHA fat chance. Take a wild guess why they went with Leasweb. **** quality, **** consumer retention. I get it, I want proper connections too, all the loyal players in NA want that. But they don't give a ****. Losing some NA PC revenue, focus on the new suckers on other platforms is a "good business" decision. Screw the early adopters and the loyal vets - they also did the math and knew they got enough revenue from us. Secondly, don't have faith in a company where every single patch results in 1 step forward and 2 steps back in terms of data integrity. Rising sea levels? Check. Sudden increase in mob AP? Check. Multiple emergency hotfxes per every update? Checkcheckcheck. Their coding is beyond messy. Through their incompetency, their lack of care is apparent. Just move on. It's sad but such are the way things are in this consumer market. I wish things were different too. Kakao is just the intermediary. They have their hands tied. Remember, the ones who do the real big decisions can't even open their own emails (they have secretaries do that for them). Let alone let them fathom what this product is even remotely like. They don't understand what lag is, nor do they care. All that's going on in their mind is "why are these dollar signs complaining" and "what's the next big thing we can milk, how long and what are the profit margins". Unless a company in the software industry is controlled completely by the people who play it, free from investors and directors, get used to the current state of business practices.